Blank Page Is Printed When Printing Packing Slip of a Sales Order or the Related Item Fulfillment

Blank page is showing when printing Packing Slip via Transactions > Management > Print Checks and Forms > Packing Slips and Return Forms or via printing from an Item Fulfillment transaction.

A. See if there is Drop Shipment PO transaction created

  1. Navigate to Transactions Sales > Enter Sales Orders > List
  2. Click View on the concerned Sales Order transaction
  3. On the Sales Order > Items tab, check the Create PO column

B. If there is a Drop Shipment PO transaction associated with the Sales Order, to resolve the problem:

  1. Navigate to Setup > Accounting >  Preferences > Accounting Preferences > Order Management
  2. Tick the checkbox for SHOW DROP SHIP ITEMS ON PACKING SLIPS
  3. Click Save

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