Blank page is showing when printing Packing Slip via Transactions > Management > Print Checks and Forms > Packing Slips and Return Forms or via printing from an Item Fulfillment transaction.
A. See if there is Drop Shipment PO transaction created
- Navigate to Transactions > Sales > Enter Sales Orders > List
- Click View on the concerned Sales Order transaction
- On the Sales Order > Items tab, check the Create PO column
B. If there is a Drop Shipment PO transaction associated with the Sales Order, to resolve the problem:
- Navigate to Setup > Accounting > Preferences > Accounting Preferences > Order Management
- Tick the checkbox for SHOW DROP SHIP ITEMS ON PACKING SLIPS
- Click Save