How to Change the Customer on the Deposit to Match the Sales Order ?

REQUIREMENT

We have a case where :

  1. A sales order was entered for customer A.
  2. A deposit was created from the sales order.
  3. The customer on the sales order was changed from A to B.
  4. The deposit it still with customer A.

I tried to edit the deposit but it’s not possible to change the customer.

Is it possible to change the customer on the deposit to match the Sales Order ?

SOLUTION:

This is unfortunately not possible right now to change the Customer Name on the already created Deposit. We have the following Enhancement request created for this:

161494 – Transactions > Customers > Record Customer Deposit > Edit: Please give user ability to change the Customer/Job field especially when the deposit has not yet been applied to any Transactions

As a workaround is only possible right now to delete the wrong Deposit and create a new one.

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