Typical Workflow for Shipping in NetSuite

  1. Order Entry:
  • Sales order is created, specifying shipping method and address.
  • Shipping costs are calculated (either automatically or manually).
  1. Fulfillment:
  • Pick, pack, and ship the order using NetSuite’s native fulfillment workflow.
  • Generate packing slips and shipping labels.
  1. Carrier Integration:
  • Access integrated shipping carrier tools to book shipments and obtain tracking numbers.
  • Automatically calculate rates based on service type and destination.
  1. Customer Communication:
  • Email notifications are sent with shipment details and tracking numbers.
  1. Post-Shipment:
  • Update shipment statuses in NetSuite.
  • Generate invoices, including shipping charges.

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