SOAP WS Error MAX_RCRDS_EXCEEDED

The SOAP Web Service: MAX_RCRDS_EXCEEDED error, with the message “The maximum number of records allowed for a operation has been exceeded”, typically occurs when attempting to perform a SOAP web service operation that exceeds the configured record limits in NetSuite. Whether you are creating, updating, or retrieving data via SOAP web services, certain operations have a maximum number of records you can process at once.

Causes:

• The operation is trying to handle more records than the system’s maximum allowable limit.
• Some SOAP-based NetSuite operations, such as add, update, and search, have predefined record limits that can vary based on the operation being performed.

Solutions:

• Check the Documentation: NetSuite’s SOAP Web Services documentation specifies record limits for each operation. For example, record limits for add or update operations may vary based on your specific configuration.
• Batch Processing: If the operation involves processing a large number of records, consider implementing batch processing to handle the records in smaller chunks. You can use a loop within your SOAP request to submit records incrementally.
• Increase the Maximum Record Limit: If you are the system administrator, you can configure the Web Services settings within NetSuite to adjust the maximum number of records per request (subject to your system’s limitations). This can sometimes help if the record limits need to be temporarily increased.
• Error Handling in Code: Implement error handling in your SOAP integration to catch this specific error and handle it appropriately, such as by retrying the request with fewer records.
• Optimize Searches: If your request involves searching or retrieving data, ensure the search is optimized with proper filters to return only the records that are needed.

To avoid the MAX_RCRDS_EXCEEDED error, always ensure you’re operating within the record limits defined by NetSuite’s SOAP web services. For large operations, using batch processing can significantly improve performance and reduce the chances of encountering this error.