Issue Statement: A common error faced by customers recently is the failure to post tax due to no nexus setup. Here is a quick guide on resolving these posting errors and setting it up correctly.
Solution:
To resolve our concern, we have to follow the steps below
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Login as Administrator
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I. Create a Nexus for the address
- Setup > Accounting > Nexuses > New
- COUNTRY = (ex.United States)
- Set a STATE/PROVINCE/COUNTY = (ex.COLORADO)
- Click Save
II. Add the Nexus in the Subsidiary Record
- Setup > Company > Subsidiaries
- Edit the Subsidiary record
- Go to Nexuses tab
- Add under NEXUS = CO
- Click Save
III. Import the Tax Codes
- Setup > Accounting > Use States Sales Tax Tables
- STATE = (ex.CO)
- Click Save
IV. Have a Valid Customer Address
- Open a Customer Record
- Click Edit
- Go to Address tab
- Input the correct Zip code
- Click Ok
- Click Save
V. Confirm in the email address the taxes are provisioned
VI. Setup the Tax Schedules
- Setup > Accounting > Tax Schedules
- Edit Taxable
- For CO, Set TAXABLE = Yes
- Click Save
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Login to Connector
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- Look for Order Id
- Retry posting Order Id
Actual Results: Complete
Expected Results: Complete
Hope this helps!