Resolve Error: “Department/Class/Location Are Mandatory Lines.” When Saving a Journal Entry that Uses a Custom Form

This notice happens when the following Accounting Preferences are enabled:

Make Departments/Class/Locations Mandatory = True

Always Allow Per-Line Classifications on Journals = True

Allow Empty Classifications on Journals = False

Also, in the Custom Journal Form, Department/Class/Location is not shown on the line level field.

To resolve this, a user may follow these steps:

  1. Navigate to Setup > Accounting > Accounting Preferences > General tab
  2. Allow Empty Classifications on Journals: Select True

Note: This would allow Journal Entries to override any other preferences set for mandatory Classes, Departments, and Locations, and then the user can create a Journal Entry that has line-items without Classes, Departments, and Locations, even if the user requires them on other Forms.

As an alternative option, users may perform the following:

  1. Navigate to Customization > Forms > Transaction Forms
  2. Custom Journal Entry Form: Click Edit
  3. Click Screen fields tab
  4. Click Lines subtab
  5. Department/Class/Location: Enter Show Checkmark
  6. Click Save

 Note: This would then allow the user to populate the mandatory Department/Class/Location fields.

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