When integrating Monday.com with NetSuite through a custom flow, you might encounter several common errors. Here are some of the typical issues and their potential solutions:
- Authorization Issues:
- Error: “Your automation has failed due to an authorization issue.”
- Cause: This can happen if the API token or credentials are incorrect or if there are issues with the authentication headers.
- Solution: Ensure that the API token is correct and that it is being sent in the correct format. Double-check the authentication settings in both Monday.com and NetSuite 1.
- Data Mapping Errors:
- Error: Data not syncing correctly between Monday.com and NetSuite.
- Cause: This can occur if the fields in Monday.com do not match the fields in NetSuite.
- Solution: Verify that all fields are correctly mapped between the two systems. Ensure that the data types and formats are compatible.
- Connectivity Issues:
- Error: “Connection timed out” or “Unable to connect to the server.”
- Cause: Network issues, server downtime, or incorrect endpoint URLs.
- Solution: Check your internet connection and ensure that the endpoint URLs are correct. Verify that there are no server outages on either platform 2.
- Rate Limiting:
- Error: “Too many requests” or “Rate limit exceeded.”
- Cause: Exceeding the API rate limits set by Monday.com or NetSuite.
- Solution: Implement rate limiting in your integration logic to ensure that you do not exceed the allowed number of API calls. Consider batching requests or adding delays between calls.
- Data Validation Errors:
- Error: “Invalid data” or “Data format error.”
- Cause: The data being sent does not meet the validation rules set by NetSuite.
- Solution: Ensure that all data being sent conforms to the expected formats and validation rules. Validate data before sending it to NetSuite to catch any issues early.