Separate GL Accounts for Invoice and Credit Memo on the Same Item

REQUIREMENT:

Currently, NetSuite posts both Invoice and Credit Memo transactions to the same Income Account defined on the item record. However, this behavior does not align with the accounting requirements.

We would like to configure NetSuite so that:

• Invoice postings using a specific item go to the regular Revenue account
• Credit Memo postings using the same item are posted to a separate Deduction Revenue account

SOLUTION:

current system limitation logged under Enhancement # 35933 Allow customers to specify which accounts credit memos debit and credit.