NetSuite 2025.2 introduces AI-driven enhancements across finance, compliance, planning, and supply chain. Key features include the SaaS 360 Dashboard for real-time SaaS metrics, Compliance 360’s AI assistant for audit automation, and Contextual Insights in Analytics Warehouse. Supply chain updates offer smarter MRP suggestions, expedite flags for VIP orders, and automated alerts. Other highlights include U.S. e-Invoicing via DBNA, SuiteScript Document Understanding, and new specialized roles like Project Manager and Site Operator.
Top Features and Enhancements
1. AI Embedded Across the Suite
- Contextual Insights in Analytics Warehouse utilizes AI to automatically generate ranked comparative insights, highlighting how a subset of your data aligns with broader trends. Includes visualizations and automated takeaways.
- Compliance 360 AI Assistant summarizes audit findings, suggests next steps, and offers email alerts for threshold and compliance events.
- Job Analytics Insights in Close Management translates failed job logs into plain‑English explanations with suggested fixes, reducing troubleshooting time.
- Text Enhance GenAI adds multi-language translation (22 languages) and auto‑generates job requisitions, plus a Document Intelligence API for extracting and summarizing content from PDFs/images.
2. Smarter Planning & Financial Close
- Multivariate Forecasting ties together multiple drivers (sales, marketing spend, inventory) into one predictive model using machine learning to choose the optimal approach.
- Intelligent Performance Management (IPM) integrates AI insights into Excel, Word, and PowerPoint via Smart View, surfacing outliers and trends directly within office documents.
3. SaaS‑Specific Metrics & Dashboard
- New SaaS Metrics fields and record types make it simpler for software and tech businesses to monitor recurring revenue, churn, expansion, and transactional KPIs.
- The SaaS 360 Dashboard, pre-built in SuiteAnalytics, offers visual metrics for revenue health, with minimal need for custom setup.
4. Industry‑Focused Enhancements
- Compliance-driven sectors (e.g., healthcare) benefit from the enhanced Compliance 360 assistant and audit usability improvements.
- Project‑based and multi-location businesses now have two new specialized user roles:
- Project Manager (managing projects, resources, time/expense in SuiteProjects)
- Site Operator (handling approvals, inventory, POS, and pricing controls at the site level)
5. Supply Chain & Procurement Workflow
- MRP enhancements include Planning Workbench suggestions for rescheduling or cancelling firm/unfirmed orders, and are better equipped to handle disruptions.
- Email alerts notify users if an MRP run fails, saving planners from manual check‑ups.
- A VIP expedited flag shows priority orders in planned orders for clearer visibility.
- SuiteProcurement “combine suppliers” lets buyers consolidate purchase requests across vendors into a single request.
6. U.S. e‑Invoicing & Tax Workflow Updates
- U.S. e-Invoicing via Digital Business Network Alliance (DBNA) reduces PDF attachments and accelerates payments.
- Enhanced SuiteTax exemption handling supports improved accuracy for state/jurisdiction reporting.