To disable the Multi-Subsidiary Customer feature:
1. Reverse or delete all transactions linked to customers and their secondary subsidiaries.
2. Remove all secondary subsidiaries from affected customer records.
3. Navigate to Setup > Company > Enable Features
4. Go to the Company subtab.
5. In the ERP General section, uncheck the Multi-Subsidiary Customer box.
Note: The Multi Subsidiary Customer feature will appear greyed out if the customer has a related relationship such as a vendor that is set to represent entities. To proceed with removing subsidiaries from the customer record, you must first remove the representing relationship from the associated entity.
6. Click Save to apply the changes.