A new Employee record has been created in NetSuite. An existing role with published dashboard is assigned to the new record, however the published dashboard is not reflecting on the user’s end.

Save and Update the Published Dashboard

1. Login to the role that would publish the dashboard
2. Navigate to Home > Dashboard > Settings Portlet
3. Published Dashboard: Click List
4. Custom Dashboard: Click Edit
5. Apply To Roles: Select Custom Role
6. Override Existing User’s Settings: Enter Checkmark
7. Click on Save and Update Content

B. Removing and Assigning the Role back

1. Login as Administrator
2. Navigate to Lists > Employees > Employees
3. Employee: Click Edit
4. Click Access
5. Roles: Select Custom Role
6. Click Remove
7. Click Save
8. Click Edit
9. Click Access
10. Roles: Select Custom Role
11. Click Add
12. Click Save

Note: Ask the user to login and check if the Published Dashboard appears on the user’s end.