We developed a custom commercial invoice some time ago. It just came to client’s attention that our “Spike Brewing – Shipping and Receiving” user role is missing information on this commercial invoice.
The HTS Code and Country of Origin are not displayed for this role during printing. The client knows the HTS code is a custom field that we set up for this document. He tried adding many permissions to this role, but the information still isn’t displaying for them.
We have solved the issue in production. To solve this we have enabled a form for the role of Shipping & Receiving which is JJ SB-59 Transaction Form.