Account Dropdown List is Empty in the Print Checks Page

Scenario

When user goes to the Print Checks page, no account shows up in the Account dropdown field.

Solution

User may re-print the check by putting back the checkmark on either the Transaction’s To be Printed box or on the Bank Account Register.

Transaction’s To be Printed box

  • Navigate to Transactions > Bank Write Checks > Lists
  • Locate the Check transaction to be re-printed and click Edit
  • To be Printed box: Put a Checkmark
  • Click Save, or Save & Print to print immediately

Note: If Save is chosen, go back to Transactions Management Print Checks and Forms > Click Checks to re-print the check

Bank Account Register

  • Navigate to Lists Accounting Accounts 
  • Account column: Click on the Bank account name affected
  • Locate the Check transaction to be re-printed
  • Print column: Put a Checkmark on the box on the check transaction
  • Click Refresh

Once any of the options above is performed, user may go back to the Print Checks page and the account should now show up. 

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