The ACH Payments feature makes the Automated Clearing House (ACH) payment method available for the My Account and the Checkout flows in SuiteCommerce, SuiteCommerce MyAccount, and the 2023.1 release of SuiteCommerce Advanced (SCA) and later.
Enabling ACH Payments for the Checkout flow along with My Account offers merchants a complete solution by minimizing risk associated with lost and stolen checks, reducing administrative cost, and elevating security for customers.
The Payment Instrument feature must be enabled to create ACH payment methods and for ACH payments to work on your Commerce website.
To set up ACH Payments for your Commerce website, you need to complete payment setup tasks in NetSuite.
The ACH Payments feature lets your Commerce website users perform the following actions:
- Pay an invoice using an ACH transaction
- Pay a sales order during the checkout flow
- Add, edit, or remove an ACH payment instrument
The following topics provide helpful information about ACH:
- Prerequisites for ACH Payments
- Set Up ACH Payments
- User Experience
Limitations
The following limitations apply to the ACH Payments feature for Commerce websites:
- Processing financial transactions through the ACH network is available only for accounts in the United States.
- The ACH Payments feature for the checkout flow is not compatible with Site Builder or the 2022.2 release of SCA and earlier.
- The ACH Payments feature is not compatible with the 2022.2 release of the SuiteCommerce Base Theme and earlier.
- Under My Account, ACH Payments is only available for invoice payments. This feature is not available for standard checkout flows or sales orders initiated from quotes.
- Within the Checkout flow, ACH Payments is not available for any sales order that was initiated from a quote.
- The ACH Payments feature only works with the Base, Posh, Manor, Summit, and Threads themes.