We’re having an issue with Bill Payments. When we create a Bill Payment, Bills, and Bill Credits are available for selection. In most instances, we will go back to that Bill Payment to add more Bills and Bill Credits. However, when in the Edit mode Bill Credits are not available for selection.
Scenario:
1. Transactions > Payables > Pay Single Vendor
2. Select Bills and Bill Credits
3. SAVE the record.
At a later date:
1. Open the Bill Payment record to add more Bills and/or Bill Credits
a. Only Bill transactions are available for selection.
Solution
Please be advised that this is a standard behavior of Bill Payment, the Credits Applied tab is no longer available upon editing. It is also currently logged as Enhancement 180823 Transactions > Puchases/Vendors > Pay Bills > When editing a bill payment all open bill credits does not show anymore. Customer wants to apply or unapply vendor credits to bills, instead of going to the bill credit separately. You can vote for this enhancement on the SuiteIdeas page.
As an alternate solution, here are the steps you may try: (Please note that for some cases the alternate solution might work and for some it does not)
1. Delete the Bill Payment (Edit > Delete).
2. Unapply the Bill Credit (uncheck the Applied transactions > Save).
3. Then redo the Bill Payment (Transactions > Purchases/Vendors > Pay Bills).