One of the most user-friendly and revenue-saving features you can implement in SuiteCommerce Advanced is a “Notify Me When Available” option for out-of-stock items. While SuiteCommerce allows you to display item availability, it does not include a built-in method to let customers subscribe for restock alerts. Adding this feature improves customer experience, helps retain potential buyers, and allows you to gauge demand for unavailable products. The basic idea is to replace the “Add to Cart” button with a custom “Notify Me” button when an item is not purchasable (i.e., out of stock). This button, when clicked, can trigger a popup form where the user enters their email address. On submission, this data can be sent to a custom Suitelet or RESTlet which stores the request in a custom record within NetSuite. From there, you can either manually or automatically notify the customer when the product is back in stock using scheduled scripts or workflows.
This small enhancement creates a direct communication channel with the customer, reducing bounce rates and improving the chances of eventual conversion. It also helps marketing teams identify high-demand items and forecast inventory needs better. Although this feature touches both frontend (templates, views) and backend (SuiteScript, custom records), it’s a perfect example of a small customization that adds real value. Developers should ensure proper validation and duplicate request handling to avoid spam and unnecessary data clutter. Many developers underestimate the complexity of syncing frontend context with backend logic, but once you learn how to handle it, this pattern can be reused for several customer-focused features. Adding “Notify Me” not only improves the usability of your store but also shows the power of SuiteCommerce’s flexibility when it comes to tailoring the shopping experience.