API Authentication Using SAML Single Sign-On (SSO) Feature

Applies To

Product: OpenAir

Scenario

Users who have implemented internal applications that leverage the OpenAir API will require user authentication in order to access data.

However, users authorized to run API who are using the SAML single sign-on (SSO) feature, will not be able to run it. SAML is configured at the user level and it is only supported for browser login.

Solution

To solve this, SAML single sign-on on the user running API should be disabled.

  1. Navigate to Administration Global Settings Users Users > [select user] > Demographics
  2. Uncheck the custom checkbox for SAML
  3. Click Save

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