Resolve error “Request does not match any route”.

Scenario: The error message “message”:”Request does not match any route.”,”trace”:null}, is encountered in the Magento 2- NetSuite integration App flows. Solution: Check the Magento 2 connection and confirm if the connection is online. You can notice that the connection has gone offline. This occurs when the Base URI in the connection is incorrect. Enter the… Continue reading Resolve error “Request does not match any route”.

Purge your data in integrator.io

Your integrator.io data is saved automatically for at least 30 days. You can purge this data at any time. Navigate to your Error Dashboard and use the Actions button to the right of each record to purge it. You can purge the following data: The integrator.io will automatically delete the following data after 30 days:

Transformation 1.0: Transform an array within an array

If you have an array within an array in a record and you want to transform, use the following example:  Input: { “Items”: [ { “Name”: “perfume”, “Price”: 50, “Flavors”: [ { “Weight”: 3.14, “Scent”: “Obsession”, “Color”: “black” }, { “Weight”: 3.41, “Scent”: “Cool waters”, “Color”: “Black” } ] } Rules: Output: { “products”: [… Continue reading Transformation 1.0: Transform an array within an array

Default Price and Price Level used in the Sales Orders

Scenario The explanation of the default Price and Price Level used in the Sales Orders. Solution The Hierarchy being followed is: If Customer Name is already indicated, the Default Price will be based on the Price Level set on the Financial Tab > Item Pricing subtab of the Customer Record. If none, It will be based on the Price Level set on the Financial Tab > Group Pricing subtab of the Customer Record. If none, It will… Continue reading Default Price and Price Level used in the Sales Orders

Mapping Amazon settlement fees that are not available in the Journal Entry flow.

Scenario: Is there a way to map Amazon settlement fees that do not appear in the Celigo settings>journal entry>map transaction fees (or non-transaction fees ) to G/L account. Solution: For values which are not available in the drop-down selection in the Amazon Amount Description column/field, we can simply enter the text string of the fee… Continue reading Mapping Amazon settlement fees that are not available in the Journal Entry flow.

Add Hyperlink as Button on the Advanced PDF/HTML

Scenario By default, the use of the <button> tags is not applicable for the Advanced PDF/HTML template and suggested to use hyperlinks. However, coding the CSS Style of the hyperlink can make it look like a button on the print out. Solution Navigate to Customization > Forms > Advanced PDF/HTML Templates Preferred Advanced PDF/HTML Template:… Continue reading Add Hyperlink as Button on the Advanced PDF/HTML

Error: The request has an invalid grant parameter : refresh_token. User may have revoked or didn’t grant the permission.

Scenario: The following error message has occurred when trying to connect to Amazon Seller Central from Celigo. {“error_description”:”The request has an invalid grant parameter : refresh_token. User may have revoked or didn’t grant the permission.”,”error”:”invalid_grant”} Reason: The Amazon connection was set up using the API type -Hybrid Selling Partner API (SP-API and MWS) . The… Continue reading Error: The request has an invalid grant parameter : refresh_token. User may have revoked or didn’t grant the permission.

Update your email address in integrator.io

You can update your Celigo account email address to a different email address that is not currently registered on an integrator.io account. If the email you are trying to transfer to is currently registered on an integrator.io account, you must change that account first so that the email address is not tied to an existing account.  … Continue reading Update your email address in integrator.io

Create Custom Field in Communication: Messages Subtab

Scenario User needs to create new field under the Communication : Messages Subtab of a Sales Order Record.  Solution 1. Create Custom Transaction Body Field  Navigate to Customization > Lists, Records & Fields > Transaction Body Fields > New Label: Enter Label Applies to Tab: Sale: Enter Checkmark  Click Display  Subtab: Select Communication Click Save 2. Customize Sales order Form  Navigate to Customization > Forms > Transaction Forms  Click Edit or Customize Sales order Form. Click Move Elements Between Subtabs Click Communication Tab … Continue reading Create Custom Field in Communication: Messages Subtab

Analyze the Suite script and Workflow time using APM

A pie chart shows the scripts associated with the Performance Log instance that ran for a significant amount of time and are useful in diagnosing issues. The chart is not intended to trace all the scripts and plug-ins that the account processed. The chart also shows the percentage of time taken up by the system.… Continue reading Analyze the Suite script and Workflow time using APM