NetSuite aims to enhance security by restricting access to data and user accounts. Besides the standard authentication options available, you can decide to limit users’ login by IP Address rules. This feature in NetSuite allows setting specific IP addresses from which users can log in. This feature is very useful if set correctly, but otherwise,… Continue reading Enabling “IP ADDRESS RULES” Feature Requires Caution
Author: Hormese Paul
Missing Insert Solution in Support Cases
Some users may have noticed the “Insert Solution” option missing from their support case record or encountered a blank page when searching for solutions. This issue typically arises from a lack of a necessary permission. Let’s explore the specific permission that needs to be granted to enable the “Insert Solution” feature in NetSuite. To resolve… Continue reading Missing Insert Solution in Support Cases
Unable to Edit a Default Folder in File Cabinet
The File Cabinet is a centralized repository where users can store, manage, and organize documents and files. It functions similarly to a file storage system on a computer, but it is integrated into the NetSuite platform, allowing for easy access across various users and departments within an organization. Customers may seek to customize access to the… Continue reading Unable to Edit a Default Folder in File Cabinet
How to Troubleshoot Bank Feeds Connection Issues
Bank Feeds SuiteApp is crucial for modern accountants because the automate the process of importing bank transactions directly into NetSuite, significantly streamlining the reconciliation process. Accountants benefit from using this SuiteApp as they are time-saver. Accountants no longer have to manually checked their bank statements just to ensure the financial data is accurate. However, sometimes the Bank Feeds connection… Continue reading How to Troubleshoot Bank Feeds Connection Issues
SuiteScript 2.x: Understanding Dynamic Mode
In today’s business world, staying adaptable and responsive to changes is key for efficiency and competitiveness. One tool that helps with this adaptability is the dynamic mode script. This type of script adjusts its behavior based on real-time conditions or inputs. In NetSuite, dynamic mode in SuiteScript 2.x allows scripts to interact with records in… Continue reading SuiteScript 2.x: Understanding Dynamic Mode
Custom Fields: Change font color depending on the values
When using Custom Fields for your transactions or records, you may encounter situations where it’s useful to visually differentiate the field based on its values. For example, you might want to change the color of the field depending on whether the value meets certain criteria. In this article, we’ll guide you through the process of… Continue reading Custom Fields: Change font color depending on the values
UPS OAuth Authentication for Shipping
On, or before August 2, 2024, UPS will terminate their existing authentication mechanism to OAuth authentication. Consequently, the following change is required within NetSuite to use the Shipping feature. All NetSuite customers using the UPS direct integration (not through Ship Central) will need to enable the OAuth mechanism. Watch the following video for an overview… Continue reading UPS OAuth Authentication for Shipping
Troubleshooting Missing User Notes in Communication Tab
This article addresses a situation where a user with a custom role is unable to see a specific User Notes subtab, such as User Notes in a record. The issue might be related to the form being used given that the Notes Tab permission is added. Companies utilize User Notes records as they serve several… Continue reading Troubleshooting Missing User Notes in Communication Tab
How to Download Multiple Files in Bulk from NetSuite
This article provides a workaround for downloading multiple files in bulk from the NetSuite File Cabinet. Direct bulk downloads aren’t possible, but the following steps offer an alternative solution. Workaround for Bulk Download: 1. Copy Files to a Single Folder: i.To access the File Cabinet, go to Documents > Files > File Cabinet. ii. Go to… Continue reading How to Download Multiple Files in Bulk from NetSuite
Hide or Remove Links in the Customer Center
This article provides guidance on how to hide or remove specific links in the Customer Center, such as “Enter an Order,” “Make a Payment,” and “Request a Return.” This can be useful when you want to direct customers to custom links or prevent them from using certain functionalities. Companies may need to hide or remove… Continue reading Hide or Remove Links in the Customer Center