This guide provides steps to set up an automation rule in Jira Software to clear the “Solution” field whenever an issue is cloned. Steps: Navigate to Automation: Open your Jira project. In the project sidebar, click on Project settings. Under Automation, click on Automation rules. Create a New Rule: Click on Create rule. Select Issue… Continue reading Jira Software Automation: Clearing the Solution Field for Cloned Issues
Author: Steffy Thomas
In Jira Software, Done Issues are Visible in the Backlog
That issues marked as “Done” or with a similar status are still visible in your backlog, it may be due to the status not being correctly mapped to the “Done” column in your board configuration. In this case, the “Done” status, or any other status with a similar name, is not mapped under the “Done”… Continue reading In Jira Software, Done Issues are Visible in the Backlog
How to Get existing Board Access in Jira Cloud
If we are experiencing an issue with creating a Kanban board in Jira Software Projects and the issue is only present in your account (not in other users’ accounts), it may be related to permissions and access settings. This article provides steps to check and update your permissions for project and board filter access. Step… Continue reading How to Get existing Board Access in Jira Cloud
How to restrict the creation of an issue based on issuetype
Description : All users with the Create Issues permissions can create issues of any type. The “Create Issues” permission applies to all issue types, so it’s not possible to restrict users to create issues of certain types through the permission scheme. Solution: To restrict issue creation of certain types to certain users, you can use a Workflow… Continue reading How to restrict the creation of an issue based on issuetype
In Jira Software, Changing the order (sorting) of Workflow status (Transition button) on the Issue View page
The status transitions can be re-ordered through opsbar-sequence workflow transition property. The addition of this property affects the order of transitions on the View issue page depending on the values added. Below are the steps to be followed to set the opsbar-sequence workflow transition property.: Select the transition, of status mentioned in workflow. Type opsbar-sequence into the Property Key field, under ‘Add New… Continue reading In Jira Software, Changing the order (sorting) of Workflow status (Transition button) on the Issue View page
How do you troubleshoot in Jira?
The audit log helps you diagnose problems in Jira. The audit log is a feature in Jira that tracks key activities and configuration changes that can impact users and projects in Jira. This is helpful for diagnosing problems in Jira products. The audit log isn’t intended to record all activity in Jira. For example, it doesn’t… Continue reading How do you troubleshoot in Jira?
Modify the general configuration settings in Jira.
Jira provides Jira admins options for modifying user settings and branding your site. You can also customize the language and time formats. Here are some general Jira configuration tasks: Customize the application title and email from header format Set the default language Set the default user time zone Adjust other general configuration options, like enabling… Continue reading Modify the general configuration settings in Jira.
In Jira Software, track progress using issue count in your plan
The Progress (issue count) column shows the completion rate of your project based on the status of its issues. The bar in this column shows the following statuses from right to left: To do In Progress Done This breakdown of work displays the number of issues in each status category against the total number of issues in… Continue reading In Jira Software, track progress using issue count in your plan
In Jira Software, Search for missing issues in your plan
To finding why an issue isn’t showing in your plan is to search for it using the Find your issue function. To find missing issues: Select Plan settings from the left side navigation. Choose Find your issue from the side navigation, then enter the missing issue’s entire key. This function doesn’t support partial matches. If… Continue reading In Jira Software, Search for missing issues in your plan
How to Activating a workflow, in Jira software
All workflows are inactive until you associate them with a workflow scheme, which can then be associated with a project. To activate a workflow: Select Settings –> Issues. Click Workflow schemes. Either click Add workflow scheme or edit an active workflow scheme. Add your workflow to the scheme. (See Configuring workflow schemes for more detailed information.)… Continue reading How to Activating a workflow, in Jira software