Author: Athira Joy

Why Classifications from Sales Order Are Not Pulled into Revenue Arrangement

A user notices that the system does not pull the Classifications (Class, Department, Location) set on the Sales Order into the Revenue Arrangement. This issue can lead to missing or incorrect classifications on Revenue Elements and, subsequently, on Revenue Recognition Journal Entries. The behavior depends on where the Classifications are set and how they are… Continue reading Why Classifications from Sales Order Are Not Pulled into Revenue Arrangement

Resolving ‘Invalid Item Reference Key’ Error in Revenue Arrangement and Revenue Plans Update

While updating revenue elements on the Update of Revenue Arrangement and Revenue Plans page, an error message stating ‘Invalid item reference key XXXX for subsidiary X’ is encountered. Solution: Identify the Problematic Item: Navigate to your list of items. Locate the item with the Internal ID that matches the Reference Key mentioned in the error… Continue reading Resolving ‘Invalid Item Reference Key’ Error in Revenue Arrangement and Revenue Plans Update

Applying Advanced Revenue Management to Specific Subsidiaries

A customer wants to apply the Advanced Revenue Management (ARM) feature selectively to specific subsidiaries. They need transactions to directly impact revenue accounts rather than being deferred. While the ARM feature is enabled at the account (company) level and there is no subsidiary-specific setting to disable or enable ARM, you can control this behavior at… Continue reading Applying Advanced Revenue Management to Specific Subsidiaries

Unable to Select “To Subsidiary” in Intercompany Journal Entry

When using a custom accountant role associated with multiple subsidiaries, users are unable to select a different subsidiary in the “To Subsidiary” field on an Intercompany Journal Entry, other than what is defaulted. Steps to Resolve: Check User Preferences: Navigate to Home > Set Preferences. Go to the Restrict View tab. Ensure that the Subsidiary… Continue reading Unable to Select “To Subsidiary” in Intercompany Journal Entry

Unable to Select a Specific Project in Advanced Intercompany Journal

When a user attempts to select a specific project on the line tab while creating an advanced intercompany journal entry, the desired project is not available in the options. This is a standard behavior in NetSuite, where journal entries only source projects created under the subsidiary for which the journal entry is made. Even if… Continue reading Unable to Select a Specific Project in Advanced Intercompany Journal

“Elimination Settings for the Journal Line, Account, and Name Do Not Match” Error in Intercompany Journal Entry

When attempting to create an Intercompany Journal Entry, an error message appears stating: “Elimination settings for the journal line, account, and name do not match,” even though a vendor and customer have been selected for Accounts Receivable (A/R) and Accounts Payable (A/P) type accounts. Root Causes: The error occurs if there is no intercompany vendor… Continue reading “Elimination Settings for the Journal Line, Account, and Name Do Not Match” Error in Intercompany Journal Entry

Vendor or Customer Not Selectable in Advanced Intercompany Journal

If Users cannot select the vendor or customer in the Name column on the Line subtab of the Advanced Intercompany Journal Entry page. This issue typically arises due to a mismatch or absence of currencies in the entity records (Customer/Vendor). To resolve this, follow the steps below to ensure the currencies used in the Advanced… Continue reading Vendor or Customer Not Selectable in Advanced Intercompany Journal

Issue with Missing Bins in Inventory Adjustment

When entering a negative quantity for an item that uses bins in an inventory adjustment, some or all bins may not be visible or selectable in the Inventory Detail section. This issue occurs when there is an on-hand quantity but no available quantity for the item in the Inventory Detail tab of the item record.… Continue reading Issue with Missing Bins in Inventory Adjustment

Handling Campaign IDs in NetSuite Marketing Campaigns

In NetSuite, the Lead Source dropdown list is typically sourced from the Campaign IDs. However, if the Campaign ID field is empty, the Campaign Title will be used instead. There may be instances where Auto-Generated Numbers were enabled when campaigns were created, or IDs were manually created. If you need to modify these IDs, follow… Continue reading Handling Campaign IDs in NetSuite Marketing Campaigns