SFTP Connector Error Codes

SFTP Create Connection Errors SFTP Connection Upload Errors SFTP Connection Download Errors SFTP Create Connection Errors Error Code Message FTP_UNKNOWN_HOST The host could not be found. FTP_CONNECT_TIMEOUT_EXCEEDED A connection could not be established within options.timeout seconds. FTP_CONNECT_TIMEOUT_EXCEEDED The username/password is invalid or permission to access the directory isdenied. FTP_INVALID_PORT_NUMBER The port number is invalid. FTP_INVALID_CONNECTION_TIMEOUT… Continue reading SFTP Connector Error Codes

How to Resolve the Error “Invalid item reference key XXXX when Approving Inventory Count”

Scenario : How to resolve the Invalid item reference key XXXX when Approving Inventory Count Solution: When error “Invalid item reference key XXXX” is encountered upon approving Inventory Count, do the following: Identify the item with internal ID. This is the reference key on the error. Try to manually create an Inventory Adjustment (Transactions >… Continue reading How to Resolve the Error “Invalid item reference key XXXX when Approving Inventory Count”

How to Resolve the Error: “An unexpected error has occurred.” When Printing Bill Payment Using Transaction Form PDF Layout

Scenario: There are cases when printing a Bill Payment using Transaction Form PDF Layout or Basic Printing Type returns an error: “An unexpected error has occurred.” Solution: Navigate to Customization > Forms > Transaction Forms Preferred Bill Payment Transaction Form: Click Edit/Customize Click Print Fields Click Columns Preferred Fields: Print/Email: Enter Checkmark Click Save

CSV Import Inventory Transfer Error: Invalid Item Reference key for Subsidiary

Scenario User is trying to import Inventory Transfer records for Inventory Items via CSV Import and getting an error: “Invalid Item Reference key XXX for Subsidiary XXX”.  Solution There are instances when doing CSV Import involving Inventory Items where Item Name/Numbercolumn in the CSV file is not going through resulting to the aforementioned error message. An alternative solution is to re-process the… Continue reading CSV Import Inventory Transfer Error: Invalid Item Reference key for Subsidiary

Can we use “removeSelectOption” for removing a Payment method list value from payment method field on creating a customer deposit ?

Scenario : Can we use “removeSelectOption” for removing a Payment method list value from payment method field on creating a customer deposit ? Solution : No. We cannot use “removeSelectOption” for removing a Payment method list value from payment method field on creating a customer deposit. removeSelectOption can only use in case of multi select… Continue reading Can we use “removeSelectOption” for removing a Payment method list value from payment method field on creating a customer deposit ?

Missing Fulfill Button on the Sales Order

Scenario 1: Unable to see the Fulfill Button on the Sales Order. Solution: The Role assigned to the User might have a missing Item Fulfillment permission Navigate to Setup > Users/Roles > Manage Roles Role assigned to the User: Click Edit Click Permissions Click Transactionsa. Permission: Select Item Fullfilmentb. Level: Select Fullc. Click Add Click Save Scenario 2: A… Continue reading Missing Fulfill Button on the Sales Order

Displaying the Address Section in a Line through Advanced PDF/HTML Templates

Scenario When displaying an Advanced PDF/HTML Template the address field is presented like a text area wherein a every information is printed in a new line. To have the address be printed in one line, the Advanced PDF/HTML Template must be customized to replace the break line with a comma. Solution Navigate to Customization > Forms > Advanced PDF/HTML Templates… Continue reading Displaying the Address Section in a Line through Advanced PDF/HTML Templates

“No Applicable Cross-Subsidiary Rule Found for Ship Item” Error on Bulk Fulfillment of Sales Order via CSV Import

Scenario When users bulk fulfill sales order via CSV import and encountered the error “No Applicable Cross-Subsidiary Rule found for Ship Item”, setup of shipping item used must be checked. Solution Pre-requisite:  INTERCOMPANY CROSS-SUBSIDIARY FULFILLMENT = T Navigate to Lists > Accounting > Shipping Items Look for the shipping item in question Click Edit link on the left side of the shipping item… Continue reading “No Applicable Cross-Subsidiary Rule Found for Ship Item” Error on Bulk Fulfillment of Sales Order via CSV Import

Resolve CSV Import Error: “Script Execution Usage Limit Exceeded”

Scenario: The error occurs due to SuiteScript and/or workflows which affect the fields on records that are imported. To resolve, all scripts and workflows that might be affecting the CSV Import shall be reviewed or disabled altogether for the import. Solution: 1. Review Script Deployments Navigate to Customization > Scripting > Script Deployments Filters: Record Type: Select the imported record Investigate all the… Continue reading Resolve CSV Import Error: “Script Execution Usage Limit Exceeded”

Resolve Commerce Category CSV Import results to error: “An unexpected error has occurred”

Scenario: There are instances that the user is implementing a CSV Import of Commerce Category with Items and the response is always error “An unexpected error has occurred” without having any indicated cause. Solution: Navigate to Lists > Accounting > Items Beside Item record: Click Edit  Click Web Store tab  Display in Web Store: Enter Checkmark Click Save