Issue: We have a shipping item with shipping cost of $15. On the checkout page the shipping method is displayed with the shipping cost of $15. When we select the shipping method, the shipping cost will be added to the total amount. But the tax for the shipping cost is not added. The tax for… Continue reading Tax issue on shipping cost
Author: Shyma T
Update the validation of the fields on ‘Add New Address’ popup
The default validation of the fields on the ‘Add New Address’ popup form can be updated as shown below. To change the name of the fields, we can directly update it in template file of the corresponding popup. To update the validation of the fields, like to make the fields optional or mandatory and to… Continue reading Update the validation of the fields on ‘Add New Address’ popup
Missing Transactions in My Account Order History of a SuiteCommerce Advanced Web Store
Issue: Some of the transactions were missing on the transaction history or purchase history on the my-account page of the website. The number of transactions on the Customer record (Lists > Relationships > Customers > Sales tab > Transactions sub tab) and on SuiteCommerce Advanced (SCA) My Account page (My Account > Orders > Order History/Transaction History) are different. Solution: This is usually happens when the Multiple Web Sites feature is enabled. By default, Sales… Continue reading Missing Transactions in My Account Order History of a SuiteCommerce Advanced Web Store
To set up shipping method
We can select the shipping method we want based on the conditions using the code instead of selecting the shipping method by clicking on it in the website checkout page. The shipping method can be set using the setShipMethod() This method sets a shipping method on the order for all items in the cart. Use… Continue reading To set up shipping method
UI Issue while zoom in
Issue: The header of the website is set as fixed. If the cart contains more items, the length of min-cart will have a height we provided. As the header is fixed at the top while scrolling, the ‘view cart’ button on the mini cart will be hidden. Solution: Provided a fixed height while zoom in… Continue reading UI Issue while zoom in
Payment authorization in webstore
Issue: The user can place orders from live webstore using test credit card. The payment processing profile used is ‘CyberSource’ Solution: To authorize the payment from webstore we have to enable the feature in website setup
Redirect a Site Builder Webstore to Another Web Store
Issue: If the customer may still have the access to the old website, we have to redirect the users to new website. Redirect a Site Builder Webstore to Another Web Store Navigate to Commerce > Websites > Website List Click Edit on a website Click the Appearance subtab Go to Web Site Templates section. Take note of the theme that is in the Web Site Theme field. Navigate… Continue reading Redirect a Site Builder Webstore to Another Web Store
Custom item field is not able to update
Issue: The custom item field created is not able to edit or update from NetSuite. The field record showed as locked as shown below. Solution: To edit or delete a custom item field record, the field name added to the field set on the website must be removed. Note: To display the value of the… Continue reading Custom item field is not able to update
Resolve Breadcrumbs Not Showing Commerce Categories on the Product Display Page
To display the primary Commerce Category in the Breadcrumb Navigation on the Product Display page. Set the Category you wish to display in the Breadcrumbs as Primary. For more information see article 51639 Assign Items to a Commerce Category Ensure Commerce Categories is added to the Details Field Set. For more information see article 51653 Add Commerce Categories to Website Field… Continue reading Resolve Breadcrumbs Not Showing Commerce Categories on the Product Display Page
Resolve “Sorry, We Couldn’t Find Any Products.” Error Message when using Facets with Double Quotation Marks
Issue: An error message “Sorry, We Couldn’t Find Any Products.” is displayed on the facet of the webstore. The problem is due to how the searchApi.ssp handles the encoding of the double-quotation marks in facets when the Require Login for Pricing feature is enabled with SuiteCommerce Advanced Elbrus Bundle. Solution: Prerequisites: Require Login for Pricing must… Continue reading Resolve “Sorry, We Couldn’t Find Any Products.” Error Message when using Facets with Double Quotation Marks