Scenario Users must follow the best practices when Securing Shopping domains on existing SuiteCommerce Advanced web stores. Solution To setup a new domain or Secure an existing domain with Automatic or Manual SSL Certificate, you may refer to SuiteAnswer ID 78143 Set Up a Domain for the detailed steps.Note: Use DOMAIN TYPE as Web Store Only when securing a Domain. Once the domain… Continue reading Best Practices for Switching to Secure Domain
Author: Vishnu S
Remove or Hide Error Messages in Reference Checkout
Scenario There are instances where users do not want to show error messages to their shoppers. Solution In order to remove or hide the error messages user needs to follow these steps: User needs to go to the custom folder of the SSP Application that is associated with their web store Navigate to Custom Checkout > templates > globals > macros Verify… Continue reading Remove or Hide Error Messages in Reference Checkout
Resolve Error: “Not Allowed. Sorry! You have no permission to view this page.” when viewing transaction history on MyAccount page
Applies To Product: NetSuite 2023.1SuiteApp/Bundle: Site Builder SuiteCommerce SuiteCommerce Advanced Scenario Error: “Not Allowed. Sorry! You have no permission to view this page.” when viewing the transaction history in MyAccount page Solution Change the Customer Payment permission level of the affected Customer Center Role: Navigate to Setup > Users/Roles > Manage Roles Click Edit next to the affected Customer Center role Go to Permissions subtab > Transactions sublist… Continue reading Resolve Error: “Not Allowed. Sorry! You have no permission to view this page.” when viewing transaction history on MyAccount page
Missing Item Description on Product Detail Page
Scenario When users view the product detail page of some items in the web store, the detailed description of the items are missing. Solution Step 1. Go to Lists > Accounting > Items Item: Click View Click Edit Click the Web Store sub-tab Detailed Description: Detailed Description: Click the HTML icon beside the font family option Copy content Step 2. Go to Lists > Accounting > Items Item Record: Click View on the item with the… Continue reading Missing Item Description on Product Detail Page
Resolve Items Could Not Be Added to the Cart in SCA/SCS
Scenario At times, adding items would not be possible on the webstore when the item record has been misconfigured. This solution would help you resolve a specific scenario where items could not be added to the cart with the Browser Developer console showing the following errors: “/app/site/hosting/scriptlet.nl?script=customscript_scs_loggerendpoint&deploy=customdeploy_scs_loggerendpoint“ The following error is returned because there seems… Continue reading Resolve Items Could Not Be Added to the Cart in SCA/SCS
User Event Script to update JSON file for Custom Commerce Categories : (SuiteCommerce MyAccount) SCMA
Scenario: We need to create a JSON file of custom categories that need to be displayed on the website, it is Suite Commerce MyAccount so there is no default feature for Commerce categories, so we have created a custom record for the same, and In this script we are creating a JSON file for storing… Continue reading User Event Script to update JSON file for Custom Commerce Categories : (SuiteCommerce MyAccount) SCMA
Resolved: Internal Error when navigating to a Commerce Category in the Web Store
Scenario There may be scenarios wherein a Customer will encounter an Internal Error when they navigate to one of their Commerce Categories in their Web Store. In order to resolve it, follow the steps listed below. Solution Navigate to Commerce > Websites > Website List Click Search Index tab Click Sort Fields sub-tab Field Name: Select Commerce Categories Click Add Click Save
Resolve Item Color Options not Displaying on the Product List Page
Scenario Users may experience item color options not displaying on the Product List Page even after enabling the Show Option in Item Lists in the website Configuration record. Solution Go to Commerce > Websites > Website List Website: Click Edit Click Field Sets Search: Click Fields Included in Field Set Click Set Select Item Options (Detail) Click Add Click Submit Click OK Click Save
Points to Note While Removing ‘Free’ From Shipping Methods with Zero Rate
Removing the “Free!” text from the shipping method list displayed on the website on the checkout page using content management. We can only replace the text by blank space or any other alternative symbol or text. The Shipping methods with non-zero cost will be displayed in the UI, only zero-cost in shipping method the “Free!”… Continue reading Points to Note While Removing ‘Free’ From Shipping Methods with Zero Rate
SCA: Save Set up Web Site Record > Resolve Unexpected error
Applies To NetSuite 2018.2 and later Bundle: SuiteCommerce Advanced 2018.2. – Bundle ID 244699 SC Item Badges – bundle ID 251246 Scenario Users may receive an unexpected error when attempting to save Set Up Web Site Record after installing SC Item Badges bundle. To resolve this please see the below steps. Solution 1. Navigate to Commerce > Websites > Website… Continue reading SCA: Save Set up Web Site Record > Resolve Unexpected error