Routing sales order status to Pending Approval for Rep Orders

created a workflow named ‘JJ Routing Transaction Status’ specifically designed to manage the status of sales orders within our system. The primary purpose of this workflow is to ensure that the status of a sales order is consistently set to ‘Pending Approval’ under certain conditions. Workflow Overview: Workflow Name: JJ Routing Transaction Status Objective: Automatically… Continue reading Routing sales order status to Pending Approval for Rep Orders

The invoice payment method not available on the website

The invoice terms are not available on the website, even though they are selected under the finance tab in the customer record To resolve the issue check the ‘SALES ORDER TYPE’ in the website record Go to commerce – website – website list Open the required website and navigate to the checkout preference section under… Continue reading The invoice payment method not available on the website

Proposal For Implement View Only Access and Restrict Billing Address Changes on E-commerce Website

  The billing section will only contain the default billing address as shown below:    The implementer will ensure that the billing address remains unchanged during checkout by removing the radio button, edit, remove button and “Same as shipping address” checkbox, which causes the billing address to be selected based on the shipping address.   … Continue reading Proposal For Implement View Only Access and Restrict Billing Address Changes on E-commerce Website

Customization to inform unathorized payment

While trying to pay an invoice through the portal using a credit card with an incorrect CVV code, the payment is completed without notifying the user about the incorrect payment.  As a solution, display an error message to the user so they are aware that something went wrong with the payment.  We have checked the… Continue reading Customization to inform unathorized payment

Update the Sales order form on convertion Quote to Sales order

We have chosen a custom form for the sales order Regarding the quotes , when the client creates a quote for a customer and then converts that quote to a sales order, it correctly uses the preferred custom sales order form on the newly created sales order. However, when a customer creates the quote in SuiteCommerce,… Continue reading Update the Sales order form on convertion Quote to Sales order

Updating Wave Form Pick Ticket PDF template

The wave record is created from the Netsuite from following path go to Transaction – Order Management – Create a Wave – list create a wave using its corresponidng wave search obtained on clikcing the new button , if there is any sales order satisying the criteria we can create wave ob that salesorder there… Continue reading Updating Wave Form Pick Ticket PDF template

Phone get replaced due to google Ads feature

 The phone numbers on the website are appearing as different numbers that change frequently. These new numbers, when dialed, still connect to the client.  I checked the issue with the phone number swapping and found that the phone number displayed in the header is static and set by the theme. On the domain, there is… Continue reading Phone get replaced due to google Ads feature

Enable the Review and place order buttton in quote page

To enable the ‘Review and Place Order’ button, we need to properly configure the entity status ID in the ‘PURCHASE READY STATUS ID’ field. This field must match the internal ID of the customer’s status required for the customer to be able to make a purchase from the quote. The ID of the status ‘SolutionProvider’,… Continue reading Enable the Review and place order buttton in quote page

Approve Quotes Created via Web Store

Shoppers are unable to click “Review and Place Order” button on quotes created from the web store. A message is displayed saying: “To complete this quote, the following information is needed: –Sales representative assigned –Sales representative approval –Shipping information“ Solution To remove the displayed message, the Quote must have a Sales Representative, Purchasing Status, & Shipping Method on the Quote Record. Steps to Resolve:… Continue reading Approve Quotes Created via Web Store