Scenario User has a System Email Template and would like to create an identical Email Template from it. Solution The content of the System Email Templates can be copied and used as a Document Email Template. 1. Navigate to Setup > Company > System Email Templates 2. Click on Edit next to particular template 3. Click on Source button to… Continue reading Convert System Email Template to Scriptable Email Template
Author: Aranya T R
Customize a new role and test it from Postman
Description Generate a new token with the customized permissions and test it by using postman. Solution Customized a new role that uses Classic center and assigned limitd permissions as your requirement. In the permissions -> setup, should add the following to generate access token and web services. Then assign this role to the corresponding employee… Continue reading Customize a new role and test it from Postman
EntityOrRoleDisabled Error
Issue When testing the program that calls the SuiteTalk API, it is returning an error: EntityOrRoleDisabled. Solution Navigate to Setup > Company > Enable Features. Under SuiteCloud tab, Manage Authentication section Mark TOKEN-BASED AUTHENTICATION checkbox Click Save Navigate to Setup > Users/Roles > Manage Roles Edit the role you want to modify Click the Setup subtab Select SOAP Web Services from Permissions dropdown Click Add Click Save Navigate to Setup > Users/Roles > Access Tokens > New Select Application Name Select User Select Role Enter Token Name Click Save
What is SuiteTalk ?
SuiteTalk is a Web services integration tool for integrating third-party systems with NetSuite. It is also used to build website-to-NetSuite integrations or create custom mobile applications. A Web service provides access to data and functionality through an API across the internet. SuiteTalk uses a Simple Object Access Protocol (SOAP) based integration method that sends XML-based requests… Continue reading What is SuiteTalk ?
Different types of Celigo Flow Errors
Celigo Error: “Failed to add Amazon Order# 114-0556364-1777836. A mapping error occurred. Could not find a match for \”[[\”nameinternal\”,\”is\”,\”New_Salad_Spinner\”],\”AND\”,[\”isinactive\”,\”is\”,\”false\”]]\” for the record type \”item\”.” Solution: The item record for New_Salad_Spinner in Netsuite is either inactive or non-existent. It needs to be created and activated. Then we need to click “retry” on the error in Celigo.… Continue reading Different types of Celigo Flow Errors
Investigate why the Discount item in NetSuite post to the Revenue account instead of the Promotional rebates account
Issue We have a discount item named “Amazon Discount. We were used this item in many transactions and when we check the GL impact of the transaction, we can see that the Discount Item does not affect the posting and is wrongly post to the Revenue account of the main item in the transaction. Solution… Continue reading Investigate why the Discount item in NetSuite post to the Revenue account instead of the Promotional rebates account
Error occurs while refreshing the Netsuite list in Celigo
Issue There is a common error occurs while we refresh the Netsuite list in Celigo Solution This issue is occurs because of the offline connectivity of Netsuite. So we need to make it as Online to solve this issue. Steps to solution Go to Connections and open the Netsuite Connection Flow as shown below. In… Continue reading Error occurs while refreshing the Netsuite list in Celigo
Issue in running Amazon-Netsuite Settlement Flow in Celigo
Amazon Settlement Report to Netsuite Custom Settlement Records Flow Problem One of the common issue faced while running the “Amazon Settlement Report to Netsuite Custom Settlement Records” flow is as follows Solution Copy the Amazon Account ID from the view error fields (Here it is 76275). Login to the corresponding Netsuite Account and open the… Continue reading Issue in running Amazon-Netsuite Settlement Flow in Celigo
Sync Amazon Settlement Report to Netsuite using Celigo
You can use one of the below two options to sync your settlement report and process the settlement reconciliations: Automatically pull the settlement report Upload the settlement report manually Automatically pull the settlement report When you enable the “Request Amazon Settlement Report List” flow, the “Amazon Settlement Report to NetSuite Custom Settlement Records” flow is a… Continue reading Sync Amazon Settlement Report to Netsuite using Celigo
Understandig Amazon Settlement Reports
Settlement reports provide a detailed breakdown of a merchant’s account activity for a given settlement period. Settlement reports are generated regularly and can be downloaded from the Amazon Seller Central. Settlement Report also provides very detailed information about the different types of fees charged by Amazon for providing various marketplace services offered to the seller.… Continue reading Understandig Amazon Settlement Reports