Author: Achu T V

Resolve the ‘Unexpected Error’ message when saving a Commerce Category record

Users may sometimes encounter the error message An unexpected error has occurred. when saving a Commerce Category page. This is commonly caused by the URL Fragment which contains invalid characters. URL Fragments like the ones below, The URL Fragments are invalid as it uses invalid characters and spacing. When saving a Commerce Category with these invalid… Continue reading Resolve the ‘Unexpected Error’ message when saving a Commerce Category record

Resolve Incorrect Order of Download Item Images in a SuiteCommerce Advanced Website

When images are arranged incorrectly while viewing a download item’s drill down page, we need to check the file name of the images to see if it’s renamed correctly. The directory of the folder where the item images are stored will vary and it can be found by following the instructions below: Solution Navigate to… Continue reading Resolve Incorrect Order of Download Item Images in a SuiteCommerce Advanced Website

SuiteCommerce Advanced Web Store Displays ‘Internal error’ Message

Navigating to the website, an ‘Internal Error’ or ‘There is been an internal error’ error is being thrown after making changes to a SuiteCommerce Advanced web store. One of the possible reasons for the error is a failed Search Index Update or Search Index Rebuild job is when an active Web Store item record is… Continue reading SuiteCommerce Advanced Web Store Displays ‘Internal error’ Message

Resolve the Internal Error on Attempt to Visit a Newly Created Commerce Category in SuiteCommerce Advanced Elbrus

In an Elbrus implementation, The categories for the website is configured using Commerce Categories. The default setup for this record reside in the Facets.Translator.js file, which is located in the Facets module. This section explains how to fix the internal error shown when visiting a newly created Commerce Category on SuiteCommerce Advanced Elbrus. Solution 1.… Continue reading Resolve the Internal Error on Attempt to Visit a Newly Created Commerce Category in SuiteCommerce Advanced Elbrus

Deduplication Verification in pinterest

we can use Pinterest API and tag for the conversion process, thus the same event may be counted twice. Deduplication removes duplicates which improves the accuracy of the conversions. Pinterest cannot know if a conversion reported by the Tag and another reported by the API for Conversions are the same. Because Pinterest recommends using both… Continue reading Deduplication Verification in pinterest

Important points to note while integrating Pinterest.

We have to send an event Id while sending conversion request to the Pinterest.EventiD is a unique id string that identifies this event and can be used for deduping between events ingested via both the conversion API and Pinterest tracking. Without this, event’s data is likely to be double counted and will cause report metric… Continue reading Important points to note while integrating Pinterest.

Return Authorization Is Not Available in Transaction Types for E-Document Sending Methods

Return Authorization is not available on the list of transaction types for Electronic Invoicing purposes. All other supported transactions are available. Solution Check if the Return Authorization feature is enabled on the account: Navigate to Setup > Company > Enable Features Click Transactions Go to Basic Features Section Mark Return Authorizations checkbox Click Save

Resolve “You have no permission to view this page” When Using Guest Checkout

Shoppers encounter error “NOT ALLOWED – Sorry you have no permission to view this page” when they proceed to checkout. This is reproduced when the Type of Customer Registration is ‘Disabled’. Solution To allow customers to proceed with Guest Checkout: Navigate to Commerce > Websites > Website List Click Edit link of your website Navigate to the Shopping tab Set TYPE OF CUSTOMER REGISTRATION to Optional.      5.… Continue reading Resolve “You have no permission to view this page” When Using Guest Checkout

Fedex Access token-SCA

Below function can be used for generating the FedEx access token using an extension       tokenGeneration: function () {         try {           var clientId = Configuration.get(‘FedEx.ClientId’);           var clientSecret = Configuration.get(‘FedEx.ClientSecret’);           var url = Configuration.get(‘FedEx.AuthorizationURL’);           var bodyObj = {             “grant_type”: “client_credentials”,             “client_id”: clientId,             “client_secret”: clientSecret,           }           var headers = {             ‘Content-Type’: ‘application/x-www-form-urlencoded’,             ‘Accept’: ‘*/*’,             ‘Accept-Encoding’: ‘gzip, deflate, br’,… Continue reading Fedex Access token-SCA