Applies To Product: NetSuite 2023.2 Scenario To sell files that are hosted externally [e.g. Amazon S3] in the web store, users can create a Download Item and have its source pointed to the external host. Solution Prerequisite: The Sell Downloadable Files feature must be enabled on the account. Please reach out to your Account Manager to have… Continue reading Download Items with Externally Hosted Files
Author: Ajith K S
Shipping Setup
Applies to SuiteCommerce | SuiteCommerce Advanced When you set up your Commerce website, you can set preferences to determine how shipping works on your site and which shipping methods are available to shoppers. On the Shopping subtab of the Website Setup page, you can: Require shoppers to enter shipping information before checking out. Require shoppers… Continue reading Shipping Setup
Proposal for Website policy Integration Development
Proposal for Website policy Integration Development This proposal covers the scope of implementing features on the website to ensure users are properly informed and agree to key website policies during registration, checkout, and to add links in the website footer. Specifically, it focuses on adding links to important policy documents at the bottom of the… Continue reading Proposal for Website policy Integration Development
Resolving Stripe Payment Issue with Customer Deposit Not Being Created
Overview: This article addresses the issue where customer deposits were not being automatically created in NetSuite after Stripe payments were made. The issue was caused by static URLs used in the integration scripts, which became incompatible after a NetSuite update. To resolve this, we updated the scripts to use dynamic URL generation. Symptoms: Customer deposits… Continue reading Resolving Stripe Payment Issue with Customer Deposit Not Being Created
Resolve Error: “An unexpected error has occurred.” on Approve Time Page
Applies To Product: NetSuite 2023.2 Scenario User encounters the above error when navigating to Approve Time page. Solution Global Search Bar: Enter Timesheet Approval Custom Timesheet Approval: Click Edit Click Available Filters tab Remove Employee : Subsidiary Click Save
Disable SAML Single Sign-On (SSO) in OpenAir
Applies To Product: OpenAir Scenario User is experiencing login issues when the SAML SSO checkbox in enabled in the user’s Demographic page. Solution Users may disable the SAML SSO authentication on the User Demographic page for the meantime to be able to access OpenAir. Navigate to Administration > Global Settings > Users > Users Select a User Click Demographic subtab SAML SSO (saml_auth): Remove Checkmark Click Save Change/reset the Password if the user no longer remembers it Contact… Continue reading Disable SAML Single Sign-On (SSO) in OpenAir
API Authentication Using SAML Single Sign-On (SSO) Feature
Applies To Product: OpenAir Scenario Users who have implemented internal applications that leverage the OpenAir API will require user authentication in order to access data. However, users authorized to run API who are using the SAML single sign-on (SSO) feature, will not be able to run it. SAML is configured at the user level and it… Continue reading API Authentication Using SAML Single Sign-On (SSO) Feature
How to Configure SAML 2.0 for NetSuite
Supported Features The Okta/NetSuite SAML integration currently supports the following features: IdP-initiated SSO SP-initiated SSO For more information on the listed features, visit the Okta Glossary. Configuration Steps Sign on to NetSuite with your user credentials. Go to Setup > Company > Enable Features: Select SuiteCloud on the Enable Features menu: Scroll down to the Manage Authentication section. Check… Continue reading How to Configure SAML 2.0 for NetSuite
Remove Pop-Up for Pick Up In-Store Option and Update Address as Static
Extend the PickupInstoreView _.extend(PickupInStoreView.prototype, { template: jj_pickupinstore_pickupinstore_tpl, initialize: _.wrap(PickupInStoreView.prototype.initialize, function (fn) { fn.apply(this, _.toArray(arguments).slice(1)); … Continue reading Remove Pop-Up for Pick Up In-Store Option and Update Address as Static
In Store Pickup Not Showing on Web Store
Applies To Product: NetSuite 2023.1 SuiteApp: SuiteCommerce | ID 468619 | Version 2023.1.2 Scenario In Store Pickup not showing as an option in Item pages on Web Store although the feature has been enabled on the Location and Item levels. Solution Navigate to Setup > Company > Locations Click Edit Latitude: Enter Latitude Note: Enter the latitude coordinate of the location in decimal format, for example, “37.5367”. Latitude… Continue reading In Store Pickup Not Showing on Web Store