Supported Countries

At Setup > Company > Countries, you can: View a list of countries available for use in NetSuite records Click the Print button to print the list of supported countries Click country name to review its address template and the script used to start mapping programs when users click Map links next to addresses on NetSuite pages. Click Edit for… Continue reading Supported Countries

Duplicate Entity Management Permission

Access to the Manage Duplicates page is controlled by the Duplicate Entity Management permission. To limit a role’s ability to perform merges: Go to Setup > Users/Roles > Manage Roles. Click Customize or Edit for a role. On the Permissions tab, click Lists. Add the Duplicate Entity Management permission to the role. Select View to hide the Merge button from users with this role.

System Notes Show That a Customer Changed Its Own Status

An existing customer fills out the Online Customer Form on the user’s website or Customer Center page. Since there is already an existing record in NetSuite for the customer and the Online Form he fills out handles Duplicate Detection that allows record updates, the customer may inadvertently change their Status (and some other information like… Continue reading System Notes Show That a Customer Changed Its Own Status

Show Alert and Prevent Save when Duplicate Customer Record is Created

With Duplicate Detection Feature the users are notified of potential duplicates upon record creation. When creating a new record and entering matching data in fields that are set up as duplicate criteria, a warning is shown at the top of the page with a link to the potential duplicates.  Although NetSuite can detect these duplicates,… Continue reading Show Alert and Prevent Save when Duplicate Customer Record is Created

New Changes in the External URL of the Suitelet

A Suitelet is a type of NetSuite script used to create custom pages and/or implement backend logic. Suitelets come in two types: UI Suitelets: Draw a page with NetSuite look-and-feel that users can interact with. For example, a Suitelet could be used to capture product surveys. When users submit the survey, the data can be stored… Continue reading New Changes in the External URL of the Suitelet

Setting Bin Preferences

The following bin management preferences are available in NetSuite for both basic and advanced configurations: Require Bins on All Transactions Except Item Receipts Use Preferred Bin on Item Receipts To set these preferences: Navigate to Setup > Accounting > Preferences > Accounting Preferences. Under the Items/Transactions subtab, set the desired options: Use Preferred Bin on… Continue reading Setting Bin Preferences

Website Import Errors

This section describes errors that you may see on a website import. Invalid category reference key Information for website <NULL> In the UI, before you can select a site category for an item, a site must be chosen first. Because the Site is a required field, you must include the site name in the CSV… Continue reading Website Import Errors