Scenario Upon viewing all items in the web store, the Error: “Internal Error Search Failed” gets displayed. The same error also happens on the Item Search API. However, when we remove the “fieldset=search” URL parameter to the Items Search API URL request, the list of items will be returned. One possible cause of this is that… Continue reading Resolve Internal Error Search Failed in SuiteCommerce Web Sites.
Author: Sanjay Kushwaha
To add Item Badges fields to the Web Site Setup Record:
Go to Commerce > Websites > Website List. Click Edit next to the website to which you are adding Item Badges. Go to the Field Sets subtab. Add the Badges (Custom) and Show Item Badges (Custom) fields to the details, search, related items, and correlated items field sets. To add each field to each field… Continue reading To add Item Badges fields to the Web Site Setup Record:
Notice (SuiteScript): Permission Violation: You need a higher permission for custom record type SC Configuration to access this page. Please contact your account administrator.
Scenario When we try to open website it will display error message in browser as shown below. Notice (SuiteScript): Permission Violation: You need a higher permission for custom record type SC Configuration View to access this page. Solution Login as the Administrator Navigate to Customization > Scripting > Script Deployments Edit the script for which… Continue reading Notice (SuiteScript): Permission Violation: You need a higher permission for custom record type SC Configuration to access this page. Please contact your account administrator.
Resolve Unexpected Error: “Transaction Subsidiary XXX Is Not Valid for Item -Not Taxable-…” Upon Saving Transaction
Scenario Upon saving a transaction (Cash Sale, Sales Order, etc.), an unexpected error is received. Error details are showing: “Transaction subsidiary XXX is not valid for item -Not Taxable-. Please choose a different item.” Solution I. Adjust the Subsidiary setup for Item Navigate to Setup > Accounting > Tax Codes Click Edit next to -Not… Continue reading Resolve Unexpected Error: “Transaction Subsidiary XXX Is Not Valid for Item -Not Taxable-…” Upon Saving Transaction
Resolve Error ‘Credit Card type is not supported’ when Adding Credit Card Number in Reference Checkout
Applies To Product: NetSuite 2021.1 Scenario: When adding credit card number in Reference Checkout, you may encounter a ‘Credit Card type is not supported’ error. Solution One possible cause of the error ‘Credit Card type is not supported’ when adding credit card information in Reference Checkout is that the name of the Payment Method listed… Continue reading Resolve Error ‘Credit Card type is not supported’ when Adding Credit Card Number in Reference Checkout
Resolve Item Badges Returning 404 Page Not Found on Shop
Scenario The Item Badges throw 404 Page not found when shoppers click on the shopping page. This behavior happens because the custom field: custitem_ef_badges is not added on the SC Configuration. Solution Navigate to Commerce > Websites > Configuration Select Website and Domain Click Configure Go to Shopping Catalog subtab Click Facets subtab Facets:Item Field Id: Enter custitem_ef_badgesName: Enter BadgesBehavior: Enter multiTemplate:… Continue reading Resolve Item Badges Returning 404 Page Not Found on Shop
Resolve Commerce Configuration not Displaying
Scenario There are instances where the navigation Commerce > Websites > Configuration is not visible on the account even if the user’s role has proper permissions. Solution Navigate to Commerce > Commerce Overview Click Set up Custom Tab/Edit Custom Tab On the Center Tab record, click Save Click Content Click Categories Websites: Click Edit Click… Continue reading Resolve Commerce Configuration not Displaying
Troubleshoot Activation Errors.
Scenario If we experience any errors during activation, you can use the Extension Manager to troubleshoot. If an activation fails, the Status column displays Error (view log) and provides a log to help with your investigation. Solution To troubleshoot errors: In NetSuite, go to Commerce > Extensions > Extension Manager. Click the view log link… Continue reading Troubleshoot Activation Errors.
TypeError: out.writeUint32LE is not a function Error During Gulp Command
Scenario When we try to run local, error as shown below will show in our terminal. TypeError: out.writeUint32LE is not a function Solution To correct this error, complete the following steps before running gulp commands: In the root directory of SCA using the command prompt window, go to./node_modules/xml2js Open the package.json file. In the “dependencies” section,… Continue reading TypeError: out.writeUint32LE is not a function Error During Gulp Command
Giving Customers Access to Invoices.
Scenario Giving customers access to their invoices allows them to view past invoices. If you set up the appropriate preferences, you can also allow your customers to pay their open invoices online. You need to complete the following steps to give customers access to their invoices. Detailed instructions follow: Solution Enable the appropriate features. Setup… Continue reading Giving Customers Access to Invoices.