Author: Parvathi M R

An Expense Report entered in a closed period, with Approved by Accounting status, can only be paid once. Hence, the Make Payment button shall be available until a Bill Payment/Check has been saved to pay for the Expense Report. Once the Bill Payment/Check has been voided and the related voiding journal approved, the related Expense Report will return to Pending Accounting Approval status. This is despite the Accounting Approval box is checked.… Continue reading Expense Report Showing Pending Accounting Approval Status But Accounting Approval Box Is Checked

From SuiteAnswers, you can submit a question or an issue to support professionals by creating a support case. To create a support case: Go to Contact Support > Create Support Case. Enter a query and check if an existing help topic relates to your issue. If no help topic matches your query, select a type… Continue reading Support Cases

A user is an individual who has access to a NetSuite account. Full Licensed Users are individuals who are assigned any role (Standard or Custom) that requires the user login to perform activity within NetSuite. To check the number of Full Licensed Users currently provisioned or currently used in your account, go to Setup > Company… Continue reading To check the number of Full Licensed Users currently provisioned or currently used in your account.

User has multiple Sandbox accounts. User does not see the Sandbox account after refresh. User uses one password for the Production account and other, but different, password for all Sandbox accounts. Recently refreshed Sandbox account adopted password from Production account. Solution To solve: Log into Sandbox account reachable from View My Roles Sandbox page Navigate to Home > Settings Portlet > Update… Continue reading Sandbox account login failed after it is refreshed

You can delegate your approval to another employee within your subsidiary indefinitely or for a period, specified by start and end dates. If you are a supervisor, records requiring your approval are routed to your delegate when employee hierarchy is specified in the approval rule. If you are selected as approver of a specific approver… Continue reading Delegating Approvals with SuiteApproval

Each account type has a normal balance type of debit or credit. NetSuite uses positive notation for debit accounts and negative notation for credit accounts. Account Type Category Balance Type Notation Accounts Receivable Asset Debit + Bank Asset Debit + Deferred Expense Asset Debit + Fixed Asset Asset Debit + Other Asset Asset Debit +… Continue reading Relationship between type, category, balance type, and notation of accounts in NetSuite

Make sure that the Subsidiary in the Expense Report is associated with an Expense Category. Add the expense report subsidiary to the expense category. Navigate to Setup > Accounting > Expense Categories Expense Category: Click Edit Subsidiary: Add Subsidiary (in the Expense report) Click Save

Amounts in the Consolidated Report are computed using the following Logic: Transaction is in Base Currency of Child SubsidiaryAmount in Base Currency of Child Subsidiary * Consolidated Exchange Rate = Amount in Consolidated Report Transaction is not in Base Currency of the Child SubsidiaryAmount in Foreign Currency * Exchange Rate = Amount in Base Currency… Continue reading Computation of Amounts in the Consolidated Report

A custom role with Full permission to Chart of Accounts may see all the accounts but may sometimes find that not all accounts are clickable.  Steps: 1. Navigate to Setup > Users/Roles > Manage Roles 2. Custom Role: Click Edit  3. Under Permissions tab > Lists subtab, add the register permission needed (e.g. Fixed Asset Registers) 4. Click Save

Go to Lists > Employees > Employees. Click Edit next to the employee you want to use with NSPB Sync. In the Subsidiary field, select the top-level parent subsidiary. Click the Access subtab. In the Role column, select PBCS Integration, or your custom role, and click Add. Click Save.