Author: Swathymol O U

Item Doesn’t Appear in Vendor Credit Transaction

A client recently reported that a specific item was not appearing in a Vendor Credit transaction. They had already verified key configuration details such as the subsidiary, location, and other relevant fields. Despite this, the item remained absent from the Vendor Credit form. Upon reviewing the item setup, it was discovered that the item in… Continue reading Item Doesn’t Appear in Vendor Credit Transaction

Generating HAR File on Edge

Press F12, Ctrl+Shift+I or go to More tools>Developer tools. The following window will open: Go to settings by clicking the Settings button or pressing F1. Under Global settings check Auto-open Dev tools for popups. Go to Network Tab, and Click the Clear button to clear out any existing logs from the Network tab. Press the play button at the top left to start recording. Reproduce the issue. After you have… Continue reading Generating HAR File on Edge

Resolving the “This line has been marked shipped. This line cannot be received” Error

Issue: While trying to receive items in a Purchase Order, users encountered the following error: This line has been marked shipped. This line cannot be received Solution: The mentioned purchase order is a drop ship purchase order. Drop ship orders are handled differently from regular purchase orders. If you mark items as shipped and then… Continue reading Resolving the “This line has been marked shipped. This line cannot be received” Error

Resolving Committed Status Error in Sales Order

Issue When editing and saving a Sales Order, the following error was thrown: To resolve the issue, follow these steps to ensure the Item Fulfillment record is properly updated and the Sales Order can be edited or saved without errors: Navigate to Transactions > Sales > Fulfill Orders page. Click the Fulfill link beside the… Continue reading Resolving Committed Status Error in Sales Order

Custom Field Disappearing After a Few Seconds for a Specific User

Issue Description: For a specific user with a particular role, a custom field on the Purchase Order transaction form disappears a few seconds after the page loads. This issue is unique to this role and does not occur for other roles. Additionally, other users with the same role do not experience this problem. Cause: The… Continue reading Custom Field Disappearing After a Few Seconds for a Specific User

Adding Saved Search to Customer and Vendor Dashboards

To add a Saved Search result to the customer dashboard, follow these steps: Navigate to List → Relationships → Customers. Select an existing customer. Click “View Dashboard” on the customer form. Click the “Personalize” button and then the “Custom Search” icon. A portlet will appear on the Dashboard. Hover over the three dots at the… Continue reading Adding Saved Search to Customer and Vendor Dashboards

Available Quantity on Sales Orders

When working with sales orders, we might notice that the “Available Quantity on Sales Order” doesn’t always match the “Available Quantity” listed directly on the Item Record. Rather than pulling the number straight from the Item Record, the system calculates the Available Quantity on Sales Order using a specific formula. The Available Quantity on Sales… Continue reading Available Quantity on Sales Orders

Inventory Item Showing “On Hand” but Not “Available”

In NetSuite, an issue was recently observed while reviewing an inventory item record. The system indicated a “Quantity on Hand” for the item at a specific location, yet the “Quantity Available” field remained empty. Upon further investigation, it became clear that no physical stock of the item existed at the location. Initially, identifying the root… Continue reading Inventory Item Showing “On Hand” but Not “Available”