Restricting Client Access to Internal Issues in Jira

When creating projects in Jira, clients (or customers) are often added for collaboration and visibility. However, in some cases, you may want to restrict clients from viewing certain internal tasks or development issues. To achieve this, follow the steps below: Step 1: Create an Issue Security Scheme Create a Security Level Scheme that defines which… Continue reading Restricting Client Access to Internal Issues in Jira

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Troubleshooting Clockwork Error: “Timer has not been stopped or recorded”

This Error mainly occurs when we are continuously working on a same issue and stopping the timer without refreshing that page. Some of the ways to resolve this issue this issue is as follows: Refresh Before Stopping the Timer Always refresh the issue page before stopping the timer, especially if it’s been open for a… Continue reading Troubleshooting Clockwork Error: “Timer has not been stopped or recorded”

Converting Subtask to Task in Jira

To Convert a Subtask to a Task in Jira, follow these steps: Open the Subtask: Navigate to the subtask you want to convert. Access More Options: Click on the three dots (…) in the top-right corner of the subtask window. Convert to Issue: Select the “Convert to Issue” option from the dropdown menu. Select New… Continue reading Converting Subtask to Task in Jira

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Upcoming Updates On Jira

A new sidebar allows users to access important information quickly, with options to reorder and pin items based on relevance. Goals are now generally available, enabling teams to align on priorities and track project success across various views. A new drag-and-drop interface within Plans helps coordinate work across multiple teams, enhancing collaboration. Simplified top navigation… Continue reading Upcoming Updates On Jira

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