Issue Overview After Shopify rolled out the “Pinned Prices” feature (2025 update), many merchants noticed that tax lines stopped importing into NetSuite when orders synced through Celigo. Even though the order in Shopify shows correct tax details, the tax fields arrive empty or incorrect in NetSuite. Root Cause When “Pinned Prices” is enabled, Shopify sends… Continue reading Shopify Tax Lines Not Imported After Shopify Enabled “Pinned Prices”
Author: Samson Vincent
Error when exporting items to NetSuite that include ‘/’ in the SKU format
Issue : When exporting items from NetSuite to Magento through the Celigo integration, you may encounter the following error message: Failed to process the item: BA2.56/18 contains a slash in it. Therefore, the Magento server is unable to handle these SKU(s). This error occurs because Magento does not support SKU values that contain… Continue reading Error when exporting items to NetSuite that include ‘/’ in the SKU format
Introduction to GraphQL API
Requirement: Modern applications demand flexible, efficient, and developer-friendly ways to interact with data. Businesses and developers need an API approach that: Reduces over-fetching and under-fetching of data Allows clients to request exactly the data they need Simplifies integration across multiple data sources Supports scalable and maintainable systems Concern with REST APIs:… Continue reading Introduction to GraphQL API
Celigo’s Shopify B2B – NetSuite Integration Accelerator
Requirement Many businesses are adopting Shopify B2B for wholesale and enterprise eCommerce, but they need a way to: Integrate Shopify B2B with NetSuite ERP Automate order-to-cash workflows Ensure accurate inventory, pricing, and catalog sync Concern Without automation, companies face: Manual Data Entry → time-consuming and error-prone Order Delays → mismatches between Shopify and NetSuite slow… Continue reading Celigo’s Shopify B2B – NetSuite Integration Accelerator