Author: Vyshnav K K

Scenario: While running ‘gulp extension:fetch’ command, an error will be displayed in the terminal, saying the number of active access tokens has exceeded. Reason: Once you have used all permitted number of tokens for the current role, there will show ‘number of active access tokens exceeded’ error. Solution: To resolve the error, we need to… Continue reading How to resolve the error: ‘This user has exceeded the number of active access tokens for this role’

Scenario: After deployment, while activating extension or theme there shows JavaScript error: ‘Job execution time exceeded. The job has been IN_PROGRESS for more than 15 minutes’. Activation fails. Solution: Navigate to Customization –> List, Records, & Fields –> Record Types. Find the ‘SC ExtMech Activation’ record type from the list. Click on the ‘List’ button… Continue reading How to resolve the JavaScript error: ‘job execution time exceeded’ while activating theme or extension

If the customization requires editing source code directly, we need to set up the developer tool first. Go to ‘backup’ folder in the ‘Development’ directory of the SSP application. Check if there is any previous deployment was done. If so, download the last deployed zip file. If you find multiple zip files deployed on the… Continue reading Developer tool setup

Scenario: While creating domain record in NetSuite, can’t choose ‘Automatic’ SSL certificate option and Manual option is set by default. ‘Automatic’ button appears to be disabled. The above scenario does not affect all domains; it only affects second-level domains. Here is the short breakdown of the different levels of domains. 1. Top-Level Domain (TLD) The… Continue reading Can’t proceed with Automatic SSL certificate option in domain record for certain domains.

As per the NetSuite 2025.1 release update, if the domain type is not matched with any of the following listed type and domains without SSL certificate will no longer be supported by NetSuite. The domain type should be any of the following: Single secure domain for shopping and checkout Secure shopping domain combined with a… Continue reading Unsupported domains

Redirection URL can be set up in two ways: by using NetSuite ‘Redirection URL’ domain type or by configuring it through the domain provider. To configure redirection URL through the domain provider (specifically Network Solutions), follow the steps below. Login to Network Solutions. Go to domains page by clicking ‘Domains’ link on the sidebar. Click… Continue reading How to Add a Redirection URL in Network Solutions (domain provider)

Go to Commerce –> Hosting –> Domains –> New. Select the domain type as ‘Webstore Only’. Provide the domain name. Select website setup record and hosting root. Save the domain record. After saving the record there will generate two CNAME records which should be added to the domain provider’s website (eg:- godaddy, network solution…) in… Continue reading Domain record setup

Extend the view ‘Header.Menu.View’ as shown below in the entry point file. _.extend(HeaderMenuView.prototype, {                 render: function() {                     BackboneView.prototype.render.apply(this, arguments);                                    … Continue reading How to add navigation link on sidebar (menu bar)

First you need to set permission level for service files. In NetSuite, go to Documents > Files > File Cabinet. In the file cabinet, go to Web Site Hosting Files > Live Hosting Files > SSP Applications > NetSuite Inc. – X.Y.Z > Development > services. Next to ProductReviews.Service.ss, click Edit. Go to the Permission tab and check… Continue reading Apply patches for Product Review for SCA 2019.2 to 2024.1 versions

To implement product list patch, set the permissions for the ProductList files. To set permissions for ProductList.Service.ss: In NetSuite, go to Documents > Files > File Cabinet. In the file cabinet, go to Web Site Hosting Files > Live Hosting Files > SSP Applications > NetSuite Inc. – X.Y.Z > Development > services. Next to… Continue reading Update Permission Levels for service files to apply Product List patch