Avalara > Transaction record > Error: Transaction subsidiary XXX is not valid for item AVATAX. Please choose a different item.

Scenario

A transaction is being created/edited. Upon clicking Save, the user received an Unexpected Error.

Solution

Upon checking the error log, the transaction subsidiary is not included on Avatax tax code.

  1. We navigated to Setup Accounting Tax Codes.
  2. Search and edit Avatax.
  3. Add the transaction subsidiary under Subsidiaries.
  4. Click Save.

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