JIRA: CDU-705
Scenario: Client wants to know on the customer record, how can an overdue balance be more than the actual balance? Eg: Client has a balance due of $5,136.48 but an overdue balance of $7,808.00.
Solution: By NetSuite standard, On the customer record, the ‘Balance’ field computes of all open invoices whether due or not, unapplied payments, unapplied credit memos and accounts receivable lines on journal entries. But the ‘Overdue Balance’ field computes all due invoices and accounts receivable lines on journal entries only. Unapplied payments and unapplied credit memos are disregarded from the computation.