“No Applicable Cross-Subsidiary Rule Found for Ship Item” Error on Bulk Fulfillment of Sales Order via CSV Import

Scenario

When users bulk fulfill sales order via CSV import and encountered the error “No Applicable Cross-Subsidiary Rule found for Ship Item”, setup of shipping item used must be checked.

Solution

Pre-requisite:  INTERCOMPANY CROSS-SUBSIDIARY FULFILLMENT = T

1. Navigate to Lists > Accounting > Shipping Items
2. Look for the shipping item in question
3. Click Edit link on the left side of the shipping item
4. Click Cross-Subsidiary Rules tab
5. Click Shipping Items subtab
   • Subsidiary: Select appropriate subsidiary
   • Shipping Items: Select corresponding shipping items
6. Click Save