Scenario
User encountered an error: “You have not been granted access to the bundle.” when provisioning Bill.com Sync for NetSuite.
Solution
Bill.com Sync for NetSuite is a third party bundle, hence, in order to provision in the account, customer may need to reach out to the third party product owner first so it will be made available for installation.
Scenario
Bundle is not on the list of bundles available for installation.
Solution
Check the bundle as it might have been updated with a new Source Account and Bundle ID. The old bundle may have been deprecated already which is why it doesn’t show in the search anymore.
- Navigate to Customization > SuiteBundler > Search and Install Bundles
- Search using the Bundle Name instead of the Bundle ID