Cannot Received Item from the Outsourced Purchase Order created from the Work Order

Scenario

User is unable to receive items from an Outsourced Purchase Order (PO) that was generated from a Work Order.

Cause

This issue occurs when the quantity recorded in the Assembly Build does not match the quantity received in the Item Receipt. If all items are marked as fully received—even if they haven’t been built—the system prevents further receipt of items from the Outsourced PO.

Solution

To build the remaining items from the Work Order, follow these steps:

1. Open the existing Item Receipt and adjust the quantity to match the quantity used in the Assembly Build.
2. Click Save.
3. Go to the Work Order and click Receive & Build.
4. Select the relevant Item.
5. Click Save.

This will allow the remaining items to be correctly received and built.