Case Approval (Workflow)

Jira Code: FMG-2

To create an approval workflow that is triggered whenever a case is raised. The workflow needs to check whether they have sufficient Credit Approval Limit and if not, trigger an email to their supervisor.

Logic of Workflow

The workflow consists of about 8 states and a lot of transitions. States included in the process are as follows :

Start, Button, State 1, State 2, State 3, Approved, Rejected, Issued

We assign the current user who created the case record as the Assignee of the case record. Submit for Approval button is provided for the case record. On click of this button, the credit limit of the employee who created the record is checked. If the employee is short of

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