The Billing section in the Amazon-NetSuite Integration App consists of the following flows: NetSuite Order to NetSuite Cash Sale Add NetSuite Order to NetSuite Invoice Add These flows (for cash sale or invoice generation) have been designed to support the auto-billing feature for orders within NetSuite. The invoice and cash sale data flow enable you… Continue reading Auto-bill Amazon orders in NetSuite
Category: Celigo
Manage Amazon FBA Inbound Shipments with Celigo’s NetSuite Integration App
Introduction Explain why Amazon FBA merchants need to automate inbound shipments and how Celigo’s add-on simplifies the process by syncing Transfer Orders, Inbound Shipment Plans, and Item Receipts between NetSuite and Amazon. Key Features of the Add-On Automates creation of Inbound Shipment Plans and Inbound Shipments in Amazon. Syncs Item Receipts back to NetSuite upon… Continue reading Manage Amazon FBA Inbound Shipments with Celigo’s NetSuite Integration App
Resolving Shopify Fulfillment Sync Delays Caused by New Fulfillment Orders API Changes (v2025-07)
Issue Overview: After Shopify released the Fulfillment Orders API update (v2025-07), users noticed delays or missing fulfillments syncing from Shopify to NetSuite through Celigo. Orders that previously synced instantly now appear to wait for hours, or only partially sync. This happens mainly for merchants using: Multi-location Shopify fulfillment 3PL or app-based fulfillment services Auto-location assignment… Continue reading Resolving Shopify Fulfillment Sync Delays Caused by New Fulfillment Orders API Changes (v2025-07)
Shopify Tax Lines Not Imported After Shopify Enabled “Pinned Prices”
Issue Overview After Shopify rolled out the “Pinned Prices” feature (2025 update), many merchants noticed that tax lines stopped importing into NetSuite when orders synced through Celigo. Even though the order in Shopify shows correct tax details, the tax fields arrive empty or incorrect in NetSuite. Root Cause When “Pinned Prices” is enabled, Shopify sends… Continue reading Shopify Tax Lines Not Imported After Shopify Enabled “Pinned Prices”
Old Shopify Orders Being Re-Imported Due to New Shopify Webhook Retry Logic
What It Is: Shopify introduced an updated Webhook Retry Logic that retries delivery of failed or delayed webhooks for up to 72 hours. Because of this change, older order webhooks may be sent again if Shopify considers a previous attempt as “not acknowledged.” This can cause: Duplicate order imports in the Shopify → NetSuite Order… Continue reading Old Shopify Orders Being Re-Imported Due to New Shopify Webhook Retry Logic
Sort items (matrix/variation) in Shopify
You can now create a custom item field to sort matrix items or items with variations in ascending order in Shopify. You can then use the custom item field to specify the item position. For example, if you have 5 matrix items, in the custom item field you can specify the position (1 through 5)… Continue reading Sort items (matrix/variation) in Shopify
Error when exporting items to NetSuite that include ‘/’ in the SKU format
Issue : When exporting items from NetSuite to Magento through the Celigo integration, you may encounter the following error message: Failed to process the item: BA2.56/18 contains a slash in it. Therefore, the Magento server is unable to handle these SKU(s). This error occurs because Magento does not support SKU values that contain… Continue reading Error when exporting items to NetSuite that include ‘/’ in the SKU format
Simplifying Data Transformations with the Expanded Handlebars Helpers Library
What It Is : This article explains how Celigo has enhanced its mapping and transformation capabilities by introducing an expanded library of built-in Handlebars helpers. These new helpers give you stronger and easier ways to format, manipulate, validate, and transform data directly inside mappings—reducing the need for custom scripts. Need to Use… Continue reading Simplifying Data Transformations with the Expanded Handlebars Helpers Library
Improved Rule Editor for Branching & Filter Logic in Flows
What It Is This article explains the revamped Rule Editor in Celigo’s Flow Builder, which significantly improves how you define filters and branching logic. The new interface makes it much easier to build, review, and manage both simple and complex logic structures without relying on custom scripts. Need to Use … Continue reading Improved Rule Editor for Branching & Filter Logic in Flows
Managing Amazon FBA Returns via Celigo Integration App
Fulfilled by Amazon (FBA) is a service where Amazon stores, picks, packs, and ships products on behalf of sellers. It also handles customer service and returns, making it a popular choice for eCommerce businesses looking to scale efficiently. To manage FBA returns within NetSuite, Celigo offers an FBA Returns Add-On in its Amazon – NetSuite… Continue reading Managing Amazon FBA Returns via Celigo Integration App