Category: Errors & Solutions

Articles related to errors and its solutions

Resolve Script Error:” Invalid custbody_xxx Reference Key xxx When Setting the Field Value of a List/Record Custom Field”

Error is thrown when the value that the user is trying to set cannot be found among the IDs collection of that record or the field to set has a different type than the value to set to. Solution For example: Sales Order is generated from Case record using script. A custom field Linked Case… Continue reading Resolve Script Error:” Invalid custbody_xxx Reference Key xxx When Setting the Field Value of a List/Record Custom Field”

To Solve the issue of unwanted Space on the Top of  Website Page In Mobile And Tab View.

Scenario  When we open webpage in Mobile View And Tab view we get some blank space on the top of page when we scroll the page  Then the Header of the page may change their Position  this Issue will be in Each and every Page. Solution When we get this kind of issue we need… Continue reading To Solve the issue of unwanted Space on the Top of  Website Page In Mobile And Tab View.

Resolve Error: “Unexpected Error” Caused by a Workflow Setting the Employee Field on Before Record Load Trigger

Scenario: Upon saving Expense Reports, the system throws an unexpected error. An existing Workflow with a server-side Set Field Value Action that triggers on Before Record Load is to set the Employee field upon creation of Expense Reports then the Currency field is auto-populated via Sourcing based on the employee. Server-side triggers does not respect… Continue reading Resolve Error: “Unexpected Error” Caused by a Workflow Setting the Employee Field on Before Record Load Trigger

Unexpected Error Is Returned When Connecting to SFTP Server Using SuiteScript 2.0

Scenario: When connecting to an SFTP server using SuiteScript 2.0, users may encounter an unexpected error. One of the reasons is because the directory property on the createConnection method does not exist on the server. Solution: To ensure that the problem is not the directory, remove the directory property on the connection or give it… Continue reading Unexpected Error Is Returned When Connecting to SFTP Server Using SuiteScript 2.0

MUTUALLY_EXCLUSIVE_ARGUMENTS Error During SFTP Connection

Scenario: NetSuite currently does not support 2FA connections over SFTP connections. There is currently a defect on this topic tracked as Defect 569291 for allowing the use of two types of authentication at the same time (2FA) . When there is a use case to send 2 types of authentication at the same time, the below code throws error MUTUALLY_EXCLUSIVE_ARGUMENTS. Since 2019.2… Continue reading MUTUALLY_EXCLUSIVE_ARGUMENTS Error During SFTP Connection

You cannot edit the end of group line. You must delete the group when entering item group on transaction

Create Item Group 1. Lists> Accounting> Items> New2. Select Item Group3. Reference Start/End Lines on Picking Tickets = Yes4. Create Customer record with no shipping and billing address5. Create Sales order —Transactions> Sales> Enter Sales order—Select the item group—Save Warning: This Document has not used AvaTax Services for Tax Calculation. Shipping/Billing Address or Latitude & Longitude… Continue reading You cannot edit the end of group line. You must delete the group when entering item group on transaction

TypeError: Cannot read property “custbody_field” of null

To find the NetSuite script that is causing the error, follow these steps: Go to Customization > Scripting > Scripted Records. Edit the record that you’re trying to troubleshoot, say for example, “Sales Order”. Look at the list of scripts deployed on the record defined by the “Deployed” checkbox. Uncheck all the scripts under “User Event Scripts” or… Continue reading TypeError: Cannot read property “custbody_field” of null