Category: Errors & Solutions

Articles related to errors and its solutions

How to find whether the billable expense of expense report is invoiced or notby using a saved search?

Questions I am using Netsuite SRP. I am creating an expense report for an employee for the project expenses incurred by the employee. I will laterInvoice it to the customer by using the Time and material billing method so that this expense report line will be shown under the billableExpense tab when I create the… Continue reading How to find whether the billable expense of expense report is invoiced or notby using a saved search?

Deprecation of intercompany journal

Questions Hi everyone,I have a doubt on Intercompany Journal creation. I have heard that the normal intercompany journals were being deprecated?If not, is there any chance that this functionality (normal intercompany journals) will be removed from Netsuite in nearby future? Willthere be only an advanced intercompany journal?Do we need to go with the Advanced Intercompany… Continue reading Deprecation of intercompany journal

Voucher print where full amount of bill applied by Bill credit

Questions Consider a case where I have created Vendor Bill and a Bill credit for the same vendor with the same bill amount in billcredit. I have applied this Bill Credit to this Vendor Bill so that the Bill status changed to ‘Paid in Full’. So in this scenario, there is no billpayment record that… Continue reading Voucher print where full amount of bill applied by Bill credit

TimeSheet is not updating for a particular employee

Scenario One of the users is trying to input the weekly timesheets but the system is not saving and giving the error message. For the rest of the employees, there is no issue and the timesheet is able to save successfully. Solution Checked the employee record. Under the Human Resouce subtab, there is a field… Continue reading TimeSheet is not updating for a particular employee

Adding Validation Message to Canvas Input Fields (Issues in iOS Devices)

While adding a validation message to a canvas Input field in html forms for adding Signature, consider the below points. When we convert the value of blank canvas to a string value for the comparison between empty and non-empty canvas fields, the value for blank canvas will be different for iOS devices including iPhone, iPad,… Continue reading Adding Validation Message to Canvas Input Fields (Issues in iOS Devices)

Vendor Name is Not populating in the Sales Order item line

The client has recently reported an issue where the PO vendor name is not populated when the user selects an item. There is no script is used for the value population. Solution We have checked the item where the client reports the issue. In the item record, there us a subtab named “Purchase and Inventory”… Continue reading Vendor Name is Not populating in the Sales Order item line

Extension activation issue

While activating extension in NetSuite account keep getting error. Tried with possible ways but not getting the results. Tried with deleting activated record, tried activation without extension, with only one default extension, custom existing custom extensions but keep getting errors. If anyone faced the same please share the solution how I can resolve it.

Error in the search after enabling the auto-numbering for custom record

JIRA- NTI-63 & NTI-64 Scenario: Saved search has been running successfully since it was created, but after a while the client encountered a problem trying to access it and was unable to open it. Issue: This error occurred after enabling the automatic numbering option on the custom record. In the search has formula criteria includes… Continue reading Error in the search after enabling the auto-numbering for custom record