Restricting Client Access to Internal Issues in Jira

When creating projects in Jira, clients (or customers) are often added for collaboration and visibility. However, in some cases, you may want to restrict clients from viewing certain internal tasks or development issues. To achieve this, follow the steps below: Step 1: Create an Issue Security Scheme Create a Security Level Scheme that defines which… Continue reading Restricting Client Access to Internal Issues in Jira

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Troubleshooting Clockwork Error: “Timer has not been stopped or recorded”

This Error mainly occurs when we are continuously working on a same issue and stopping the timer without refreshing that page. Some of the ways to resolve this issue this issue is as follows: Refresh Before Stopping the Timer Always refresh the issue page before stopping the timer, especially if it’s been open for a… Continue reading Troubleshooting Clockwork Error: “Timer has not been stopped or recorded”

Converting Subtask to Task in Jira

To Convert a Subtask to a Task in Jira, follow these steps: Open the Subtask: Navigate to the subtask you want to convert. Access More Options: Click on the three dots (…) in the top-right corner of the subtask window. Convert to Issue: Select the “Convert to Issue” option from the dropdown menu. Select New… Continue reading Converting Subtask to Task in Jira

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Upcoming Updates On Jira

A new sidebar allows users to access important information quickly, with options to reorder and pin items based on relevance. Goals are now generally available, enabling teams to align on priorities and track project success across various views. A new drag-and-drop interface within Plans helps coordinate work across multiple teams, enhancing collaboration. Simplified top navigation… Continue reading Upcoming Updates On Jira

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In Jira Software, how to assign or update a user’s project roles and how to create a new project role

To assign or update a user’s project roles We can see and edit a user’s Jira project role. For example, quickly assign a user to newly created roles in several different projects at one time.  Log in to admin.atlassian.com From your organization, go to Directory > Users. Find the user whose role you want to modify, then select their… Continue reading In Jira Software, how to assign or update a user’s project roles and how to create a new project role

Grant Access to a Jira Cloud Project Using a Shared Permission Scheme

Grant access to specific users for a single Jira project using a shared permission scheme to simplify administration. Use project roles to assign permissions isolated to one project Let’s say there are two projects that share a permission scheme: Project Alpha Project Gamma We need some users to be able to work in Project Gamma… Continue reading Grant Access to a Jira Cloud Project Using a Shared Permission Scheme

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In Jira, how we can determine Project Visibility using User Permissions

There are several areas of a Jira Cloud site where projects are listed by name. Project permissions determine their visibility. Company-managed projects To see a project in the Projects > View all projects list, a user must have the Browse Projects project permission or be a site admin. To see a project in the Project… Continue reading In Jira, how we can determine Project Visibility using User Permissions

In Jira, Align cross-project release dates in our plan

By default, single-project releases that are contained within a cross-project release can have their own dates. However, if you want all of your single-project releases to converge or begin at the same time, our plan lets you align releases using either the start or end dates.  To align the dates of single-project releases in a… Continue reading In Jira, Align cross-project release dates in our plan