Data security policies allow to use rules to control how users, apps, and people outside the organization can interact with content such as Confluence pages and Jira issues. We can now use the data export rule to prevent people exporting issues from entire Jira sites. Previously, this was only available for policies that covered classification… Continue reading In Jira software, how we can prevent people from exporting Jira issues
Category: Jira
In Jira, Email Notifications to Users who Missed their Working Hours Targets
We can identify users who missed their daily working hours target and send an email reminding them to log their time. To notify users: Use the Users or Teams filter to select whose hours you want to check. Click on the Outliers filter to identify users whose daily or weekly logged hours differ from what is expected as indicated by their Working… Continue reading In Jira, Email Notifications to Users who Missed their Working Hours Targets
Understanding Timers vs. Worklogs in Clockwork
Clockwork Free customers are limited to using 300 timers per month, within their Jira instance. Once the limit is met, there is a 5-day grace period when timers can still be created. After five days, no more timers can be started until the next month. Timers vs. Worklogs: A timer is started either automatically via… Continue reading Understanding Timers vs. Worklogs in Clockwork
Troubleshooting Clockwork Error: Error: “Failed to load issue timers. Please reload the page and try again.”
If the permissions in a Company-managed (Classic) project have been changed, it may receive an error such as: How to resolve this error : To resolve these errors, navigating to Project Settings > Permissions and ensure that the following permissions are granted for the Project Role(atlassian-addons-project-access): Browse Projects Edit Issues Delete All Worklogs Edit All Worklogs
In Jira Software, Edit fields in multiple issues from the board
To edit multiple issues from the board: Select multiple issues from the board. You can either: hold Ctrl (Windows) or Command (Mac) while selecting issues hold the Shift key to select a group of adjacent issues Right-click or select More actions (•••) on one of the selected issues, then select Bulk change. Select Edit Issues and select Next. Select a value… Continue reading In Jira Software, Edit fields in multiple issues from the board
Create and edit Jira automation rules
Automation rules are made up of three parts: triggers that kick off the rule, conditions that refine the rule, and actions that perform tasks in your site. To create a new rule: From your service project, select Project settings > Automation. In a team-managed service project, select Service project settings > Automation. Select Create rule in the top-right corner. Select… Continue reading Create and edit Jira automation rules
In Jira Software, Viewing and editing project role members
Viewing and editing project role members From your project’s sidebar, select Project settings > People. In a team-managed service project, select Service project settings > People. You’ll see all the people and groups associated with each project role. To add people or groups to a project, select Add people. Enter the users or groups and select the project role(s) you wish to add… Continue reading In Jira Software, Viewing and editing project role members
Jira Software Automation: Clearing the Solution Field for Cloned Issues
This guide provides steps to set up an automation rule in Jira Software to clear the “Solution” field whenever an issue is cloned. Steps: Navigate to Automation: Open your Jira project. In the project sidebar, click on Project settings. Under Automation, click on Automation rules. Create a New Rule: Click on Create rule. Select Issue… Continue reading Jira Software Automation: Clearing the Solution Field for Cloned Issues
In Jira Software, Done Issues are Visible in the Backlog
That issues marked as “Done” or with a similar status are still visible in your backlog, it may be due to the status not being correctly mapped to the “Done” column in your board configuration. In this case, the “Done” status, or any other status with a similar name, is not mapped under the “Done”… Continue reading In Jira Software, Done Issues are Visible in the Backlog
How to Get existing Board Access in Jira Cloud
If we are experiencing an issue with creating a Kanban board in Jira Software Projects and the issue is only present in your account (not in other users’ accounts), it may be related to permissions and access settings. This article provides steps to check and update your permissions for project and board filter access. Step… Continue reading How to Get existing Board Access in Jira Cloud