When performing CSV Imports to give Contacts access to a Customer’s account, user may encounter the error: “Unable to find a matching line for sublist contactroles with key: [contact].” Solution To resolve the error, create a CSV file with the following columns: Customer Internal ID: Contains Internal ID of the Customer Contact: Enter Name of the contact Email: Enter Email address of the contact Password: Enter Password of the contact… Continue reading Resolve Error: “Unable to find a matching line for sublist contactroles with key: [contact]”
Category: NS Administration
All articles / code related to Netsuite administration
Resolve Error: “Unable to find a matching line” on CSV Import page
When doing CSV Imports to give Contacts access to a Customer’s account, you may encounter the error: Unable to find a matching line for sublist contactroles with key: [contact]. Solution Create a CSV file with the following columns: Customer ID Primary Contact Email Give Access Password Role 2. Go to Setup > Import/Export >Import CSV Records 3. Scan & Upload CSV File… Continue reading Resolve Error: “Unable to find a matching line” on CSV Import page
Display Child Item Name and Exclude Parent Item Name in Results of Saved Search
Scenario User wants to display only the child item name in search results. Since there is no field or setting that excludes the hierarchical information, users will have to use a formula to achieve this. This Formula (Text) works when used in ‘search results’. Solution To create the saved search, follow the steps below: Navigate… Continue reading Display Child Item Name and Exclude Parent Item Name in Results of Saved Search
How to Troubleshoot Bank Feeds Connection Issues
Bank Feeds SuiteApp is crucial for modern accountants because the automate the process of importing bank transactions directly into NetSuite, significantly streamlining the reconciliation process. Accountants benefit from using this SuiteApp as they are time-saver. Accountants no longer have to manually checked their bank statements just to ensure the financial data is accurate. However, sometimes the Bank Feeds connection… Continue reading How to Troubleshoot Bank Feeds Connection Issues
SuiteScript 2.x: Understanding Dynamic Mode
In today’s business world, staying adaptable and responsive to changes is key for efficiency and competitiveness. One tool that helps with this adaptability is the dynamic mode script. This type of script adjusts its behavior based on real-time conditions or inputs. In NetSuite, dynamic mode in SuiteScript 2.x allows scripts to interact with records in… Continue reading SuiteScript 2.x: Understanding Dynamic Mode
Custom Fields: Change font color depending on the values
When using Custom Fields for your transactions or records, you may encounter situations where it’s useful to visually differentiate the field based on its values. For example, you might want to change the color of the field depending on whether the value meets certain criteria. In this article, we’ll guide you through the process of… Continue reading Custom Fields: Change font color depending on the values
UPS OAuth Authentication for Shipping
On, or before August 2, 2024, UPS will terminate their existing authentication mechanism to OAuth authentication. Consequently, the following change is required within NetSuite to use the Shipping feature. All NetSuite customers using the UPS direct integration (not through Ship Central) will need to enable the OAuth mechanism. Watch the following video for an overview… Continue reading UPS OAuth Authentication for Shipping
Modifying Your Subsidiary Hierarchy
To modify your subsidiary hierarchy: Go to Setup > Company > Subsidiaries. Click Edit next to the subsidiary you want to move in the hierarchy. In the Subsubsidiary Of list, move the subsidiary to the new place in the hierarchy. Read the license agreement that includes the consequences associated with subsidiary hierarchy modification. Only if you agree with the license… Continue reading Modifying Your Subsidiary Hierarchy
How to Change the Default Email When a Support Case is Raised in NetSuite
When managing support cases in NetSuite, it’s essential to have the correct contact person assigned by default. This ensures that the right individual receives notifications and can respond promptly. The default contact for support cases is often linked to the list of Authorized Contacts in your NetSuite account. These individuals are designated to interact with… Continue reading How to Change the Default Email When a Support Case is Raised in NetSuite
Troubleshooting Missing User Notes in Communication Tab
This article addresses a situation where a user with a custom role is unable to see a specific User Notes subtab, such as User Notes in a record. The issue might be related to the form being used given that the Notes Tab permission is added. Companies utilize User Notes records as they serve several… Continue reading Troubleshooting Missing User Notes in Communication Tab