Resolving Partner Contact Information Visibility Issue in Support Tab

Description: This article addresses the issue where the “Partner Contact” information was not visible in the Support tab after a recent NetSuite update. It outlines the steps taken to resolve the issue and provides guidance on ensuring the “Partner Contact” information is displayed correctly. Details: Issue: After the recent NetSuite update, the “Partner Contact” information was… Continue reading Resolving Partner Contact Information Visibility Issue in Support Tab

Developer tool setup

If the customization requires editing source code directly, we need to set up the developer tool first. Go to ‘backup’ folder in the ‘Development’ directory of the SSP application. Check if there is any previous deployment was done. If so, download the last deployed zip file. If you find multiple zip files deployed on the… Continue reading Developer tool setup

Restricting Customer Login Access to NetSuite Website Using Single Sign-On (SSO)

Description: To restrict customer login access from the NetSuite website while allowing authentication through an external Single Sign-On (SSO) provider like Okta, you can enable the Single Sign-On Only option in the role record. Steps to Restrict Login from Website: Navigate to Setup > Users/Roles > Manage Roles in NetSuite. Select or create a role… Continue reading Restricting Customer Login Access to NetSuite Website Using Single Sign-On (SSO)

Resolving Source Code Deployment Errors During Gulp Deploy

Issue: While deploying source code using gulp deploy, you may encounter the following errors: INVALID_LOGIN_ATTEMPT Error Error INVALID_LOGIN_ATTEMPT Invalid login attempt. Exceeded Number of Active Access Tokens for Role (node:6668) UnhandledPromiseRejectionWarning: Error: This user has exceeded the number of active access tokens for this role. at OAuth1._baseStep (C:AjithKsProjectsPCINPATCH EXTENSION CHECKWorkingsourceSC_23.1_LiveCommonsns_npm_repositoryoauth1index.js:287:19) at processTicksAndRejections (internal/process/task_queues.js:95:5) at async… Continue reading Resolving Source Code Deployment Errors During Gulp Deploy

Can’t proceed with Automatic SSL certificate option in domain record for certain domains.

Scenario: While creating domain record in NetSuite, can’t choose ‘Automatic’ SSL certificate option and Manual option is set by default. ‘Automatic’ button appears to be disabled. The above scenario does not affect all domains; it only affects second-level domains. Here is the short breakdown of the different levels of domains. 1. Top-Level Domain (TLD) The… Continue reading Can’t proceed with Automatic SSL certificate option in domain record for certain domains.

Unsupported domains

As per the NetSuite 2025.1 release update, if the domain type is not matched with any of the following listed type and domains without SSL certificate will no longer be supported by NetSuite. The domain type should be any of the following: Single secure domain for shopping and checkout Secure shopping domain combined with a… Continue reading Unsupported domains

How to Add a Redirection URL in Network Solutions (domain provider)

Redirection URL can be set up in two ways: by using NetSuite ‘Redirection URL’ domain type or by configuring it through the domain provider. To configure redirection URL through the domain provider (specifically Network Solutions), follow the steps below. Login to Network Solutions. Go to domains page by clicking ‘Domains’ link on the sidebar. Click… Continue reading How to Add a Redirection URL in Network Solutions (domain provider)

Implement a Star Rating System in the Item Info Section

Extended the childViews function of ProductLineSkuView and added Global.StarRating as a child view. childViews: _.extend(ProductLineSkuView.prototype.childViews, {                             ‘Global.StarRating’: function () {                                 return new GlobalViewsStarRatingView({    … Continue reading Implement a Star Rating System in the Item Info Section

Website Flow & Process Design

1. Customer Authentication and Registration Existing Customer: Forgot Password: If the customer indicates they forgot their password, a password reset email is sent. Login: If the customer logs in successfully, the system uses the current domain information and then starts the order process. New Customer: The customer registration is handled by a third party. Once… Continue reading Website Flow & Process Design

Proposal for version upgrade and single page checkout

Install the latest SCA 2024.2 bundle in the Tool Fetch production NetSuite account, including the extension manager.  Create a test domain in the Production account for development and testing purposes.  Install the bundle for SCA 2024.2 in the Production account.  Set up the new SSP and link the domain with the SSP application.  Migrate all… Continue reading Proposal for version upgrade and single page checkout