Celigo provides several tools to help you identify the source of errors:
- Error table: By clicking on the error count in your integration flow, you can access the error table, which acts as your central hub for troubleshooting. This table provides a clear breakdown of where the error occurred—whether internally within Celigo or externally in one of your connected systems.
- Error classifications: Celigo categorizes errors, making it easier to identify whether the issue is internal or external. This classification system allows you to quickly determine the nature of the error and decide on the appropriate troubleshooting steps.
- Flow Builder: View your integration flow to find the exact step where the error occurred. The visual tools in Flow Builder help you pinpoint whether the problem is in a specific action within Celigo (or if it’s due to an external system interaction).
By accurately identifying the source of errors, you set the stage for a more efficient and targeted troubleshooting process.
This foundational step ensures that you’re focusing your efforts on the right area, whether that’s adjusting settings within Celigo or addressing issues in an external system. This ultimately leads to quicker resolutions and smoother operations.