Commitment behavior of Special order items

NOTE: Kit items with member items as drop ship items are considered as Special Order items.

Case #1 (Same Location on Sales Order and Purchase Order Item Receipt):

  • Enter a sales order for Quantity X of the new item, and select Location A on the Sales Order
  • Receive the Special Order Purchase Order (do not  change Location from Location A)
  • Quantity X is committed on the Sales Order (as expected)

Case #2 (Different Location on Sales Order  and Purchase Order Item Receipt):

  • Enter a Sales Order for Quantity X of the new item, and select Location A on the Sales Order
  • Receive the special order PO (change location to Location B)
  • Quantity 0 is committed on the order

Case #3 (Save Item Receipt with same Location, then edit and change Item Receipt Location):

  • Enter a Sales Order for Quantity X of the new item, and select Location A on the Sales Order
  • Receive the Special Order Purchase Order  (do not  change Location from Location A)
  • Quantity X is committed on the Sales Order (as expected)
  • Edit the Item Receipt and change Location to Location B
  • Quantity X is committed on the Sales Order

Case #4 (No Location on Sales Order and Purchase Order):

  • Enter a Sales Order for Quantity X of the new item, without a Location
  • Receive the Special Order Purchase Order (select Location A)
  • Quantity 0 is committed on the Sales  Order
  • Edit the Sales Order and choose Location A
  • Quantity 0 is committed on the Sales Order

Case #5 (No Location on Sales Order only):

  • Enter a Sales Order for Quantity X of the new item, without a Location
  • Edit the Purchase Order and choose Location A
  • Receive the Special Order Purchase Order
  • Quantity 0 is committed on the Sales Order
  • Edit the Sales Order and choose Location A
  • Quantity X is committed on the Sales Order

Case #6 (No Location on Purchase Order only):

  • Enter a Sales Order for Quantity X of the new item, choose Location A
  • Edit the Purchase Order and remove Location A
  • Receive the Special Order Purchase Order (select Location A)
  • Quantity 0 is committed on the Sales Order
  • Edit the Purchase Order and choose Location A
  • Quantity 0 is committed on the Sales Order

SuiteAnswer ID:63532

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